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JPMorganChase

Product Manager - Digital Document Services - Senior Associate

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Hybrid
Glasgow, City of Glasgow, Scotland
Hybrid
Glasgow, City of Glasgow, Scotland

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Job Description
Looking for an opportunity to transform your operating environment and take your career to the next level? Join our team! Our role provides exposure to the breadth of services and products across the firm, giving you the chance to identify problems, improve scale with automation tools, and enhance the client experience. Don't miss out on the chance to empower yourself and make a difference.
As a Product Manager Senior Associate in the Digital Documentation Services Product Team, you will drive adoption of the toolset through engagement with business and technical stakeholders. You will capture stakeholder use cases, recommend implementation approaches, and develop requirements to evolve the toolset to maximize value in relevant business workflows. You will prioritize product development activities and influence cross functional teams to meet stakeholder needs. We are looking for a highly motivated and enthusiastic individual with a passion for driving transformation, a desire to deliver business value, and a commitment to excellence.
Job responsibilities

  • Articulates product vision and contribute to development and execution of the product roadmap
  • Maintains effective relationships with sponsors, and key partners to manage stakeholder expectations from requirement definition through delivery
  • Authors business requirements, and supporting materials to convey business needs and support prioritization
  • Documents end-to-end processes and data flows, create training documentation, release notes and user guides
  • Directs extended feature team with clear guidance and prioritization
  • Collaborates with consumers and SMEs on toolset features and solution design
  • Identifies and articulate enhancement opportunities, and functional gaps; apply creativity to solve/bridge such gaps.
  • Partners with IT / Feature Teams to translate stakeholder needs into accurate and complete user stories
  • Authors, contributes and confirms test plans, scripts, and success criteria; validate UAT test activities.
  • Prioritizes testing, post implementation and production defects
  • Supports release events, prior/during/post deployment and maintain a current understanding of evolving data model and complex taxonomy


Required qualifications, capabilities, and skills

  • Relevant experience in a Business Analysis and/or Product Management role
  • Previous experience in a Product Owner role practicing Scrum
  • Proactive self-starter that can work independently while also collaborating across teams
  • High-level oral and written communication; ability to effectively communicate across technology and business partners and across geographies
  • Ability to build relationships and influence outcomes
  • Detail oriented and analytical with good working knowledge of data and process design
  • Proficiency in Jira, MS Excel, Visio


Preferred qualifications, capabilities, and skills

  • Prior experience working in financial services or other highly regulated environment preferred
  • Document Management experience
  • Familiarity with data taxonomies
  • Familiarity with JSON and XML formats


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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