Role: Product Manager – Online
Role Type: Permanent, Full Time
Working Location: London or Peterborough, Hybrid (3 days per week in office)
Reports to: Head of Product
Role summary
We’re looking for an energetic, hands-on Product Manager to lead the delivery of key online journeys and ecommerce experiences across Travelex’s digital channels. This role sits within our Online product area, supporting customer journeys, ecommerce capabilities, content and web platform initiatives, with a focus on clear backlog ownership and effective delivery. You’ll operate in a regulated, global environment, working across engineering, commercial teams, geo teams and external partners to translate business and customer needs into clear, deliverable outcomes. This is a delivery-focused Product role — you’ll be expected to bring structure, clarity and momentum to a wide range of initiatives.
Key responsibilities
Own and manage the product backlog for key Online areas
Translate business, customer and partner requirements into actionable user stories
Work closely with engineering teams to ensure delivery clarity
Drive end-to-end delivery and resolve blockers
Partner with commercial, geo and operational teams
Lead product conversations with senior stakeholders and external partners
Own partner-facing interactions and manage delivery complexity
Collaborate with design/UX on journeys and content
Partnering with Data teams to define analytics briefs to drive measurable outcomes
Support CMS and platform evolution
Navigate regulated environment requirements
Work across global markets and local needs
Coordinate effectively with global teams across time zones, with occasional flexibility where required
Must have
3+ years experience in Product Manager or similar role
Strong online ecommerce product experience
Backlog, prioritization and requirements ownership
Experience working with engineering teams
Strong Agile delivery experience
Comfortable leading product discussions with internal stakeholders and external partners
Comfortable navigating ambiguity, competing priorities and multi-stakeholder delivery
Strong communication and stakeholder management
Desirable experience and capabilities
Regulated environment experience
CMS / web platform experience
Partner / B2B2C experience
Global product experience
APIs and integrations exposure
Third-party/vendor experience
Ecommerce fulfilment understanding
Understanding of SEO and emerging search paradigms (AEO/GEO)
CMS / web platform experience including structured or headless content environments
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.
Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
