Product Manager

Key Responsibilities
Product Strategy & Roadmap

• Own and maintain the product roadmap across the OneBanx product portfolio.
• Define and communicate the product vision, strategy, and priorities.
• Balance customer needs, commercial objectives, regulatory requirements, and technical considerations when prioritising initiatives.
• Identify market opportunities and emerging trends within banking, payments, cash management, and financial services.
• Develop business cases and value propositions for new product capabilities.

• Gather, document, validate, and prioritise product requirements from customers, internal stakeholders, and partners.
• Own the product backlog and ensure alignment with strategic objectives.
• Translate business requirements into clear solution definitions being pragmatic on the depth of detail required
• Manage enhancement requests, product improvements, defects, and change requests.
• Work closely with Engineering to define scope, acceptance criteria, and delivery priorities.
• Participate in planning, product reviews, testing, and release activities.
• Monitor product performance and customer feedback to drive continuous improvement.

• Act as a trusted product expert for customers, partners, and internal teams.
• Communicate product roadmaps, upcoming releases, and strategic direction to customers and stakeholders.
• Lead product workshops, requirements gathering sessions, and demonstrations.
• Build strong relationships with banks, financial institutions, strategic partners, and key customers.
• Represent the voice of the customer throughout the product lifecycle.

• Partner with the Sales and Business Development teams to support opportunities throughout the sales cycle.
• Contribute to RFPs, RFIs, proposals, and solution responses.
• Produce functional requirements and solution documentation for prospective customers.
• Collaborate with engineering and technical teams to develop effort estimates and indicative delivery plans.
• Participate in customer presentations, workshops, and product demonstrations.
• Clearly articulate the business value and differentiators of the OneBanx solution.
• Support go-to-market planning for new product launches and major enhancements.

• Work closely with the CTO and engineering teams to ensure successful product delivery.
• Collaborate with Operations, Compliance, Risk, Customer Success, and Commercial teams.
• Ensure products meet applicable regulatory, security, operational resilience, and compliance requirements.
• Facilitate decision-making and alignment across multiple stakeholdersPrepare training materials for use by Glory Software Team and regional Connectivity Groups.
• Supports other activities of the Global Professional Services Team as assigned.

Skills, Knowledge & Expertise

• Bachelor’s degree in business, Computer Science, Information Systems, Engineering, Financial Technology or a related discipline.
• Product Management certification (Pragmatic Institute, AIPMM, Product School, CSPO, SAFe, etc (desirable).

• Proven Product Management experience within FinTech, Payments, Banking, Financial Services, SaaS, or related technology environments.
• Experience owning and delivering product roadmaps in an agile/iterative delivery environment
• Strong experience gathering and documenting business and functional requirements.
• Demonstrated ability to manage stakeholder expectations at all levels.
• Experience working closely with software engineering teams using Agile (or similar) methodologies.
• Strong commercial awareness and customer-facing communication skills.
• Ability to translate complex technical concepts into business language.
• Experience supporting sales teams through proposals, demonstrations, and solution presentations.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Strategic thinker with a strong customer focus.
• Naturally curious and driven to understand market needs.
• Comfortable operating in a fast-paced startup or scale-up environment.
• Commercially minded with the ability to balance customer demands against long-term product strategy.
• Highly organised with excellent attention to detail.
• Collaborative and able to influence without direct authority.
• Confident presenter capable of engaging customers, executives, and technical teams alike.
• Passionate about building products that solve real-world financial challenges.

• Experience in payments, cash management, retail banking, banking infrastructure, ATM/self-service technology, open banking, or financial inclusion solutions.
• Experience working with regulated financial institutions.
• Knowledge of payment rails, cash operations, reconciliation processes, settlement, fraud prevention, AML/KYC, or banking integrations.
• Experience with modern product management tools (e.g. Linear, Plane, Jira)
• Experience preparing business cases, product performance metrics, and ROI assessments.

About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.  Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.