The New Business Executive will make 80-120 calls per day, convert leads from enquiries, manage follow-ups, maintain administration, and report on performance metrics. Strong communication skills and previous telesales experience are essential.
Hiring Manager - Tom Howson
Closing Date - Friday 31st January 2025
The Opportunity
We are seeking a New Business Executive to be responsible for hitting daily call targets generated from online enquiries and converting those leads for Conveyancing and Surveys
The role will involve:
- Hitting daily call targets, typically between 80-120 a day
- Recording the call outcomes
- Converting the calls into leads
- Managing the chase cycle for unanswered calls
- Ensuring all administration is accurately updated
- Reporting daily, weekly on the converted leads
About You
The New Business Executive will have strong communication skills with a friendly and easy tone able to effectively communicate with both customers and colleagues. You will help customers to clarify their requirements and document the conclusions reached. You will also have/be:
- GCSE or equivalent
- Previous experience in a telesales role is essential
- IT literate, particularly with the MS Office suite of products and ideally CRM systems
- Excellent understanding of customer service standards
- Excellent telephone manner
- Actively seeking opportunities for personal development
- Knowledge of the domestic property market would be an advantage
Landmark Information Group Bristol, England Office
1-3 St Johns Court, Bristol, United Kingdom, BS8 2QY
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