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The Guardian

Sales Ledger and Credit Control Assistant

Posted Yesterday
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In-Office
London, Greater London, England
Entry level
In-Office
London, Greater London, England
Entry level
Support the sales ledger and credit control function: deliver manual billing to deadlines, run daily DSO reporting, manage the credit control inbox, onboard new customers, distribute documents, review and improve SOPs, assist with month-end processes and ad hoc tasks.
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Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture.


We are now looking for a Sales Ledger and Credit Control Assistant to assist in all aspects of the sales ledger process from billing to reporting and month end processes


About the role


  • Ensure accurate and timely manual billing is delivered to weekly/monthly deadlines UK
  • Manage the daily DSO reporting and communicate to team (UK)
  • Manage the credit control inbox to agreed SLA’s
  • Manage the onboarding process of new customers
  • Manage and run the document distribution process daily, weekly and monthly
  • Review and enhance existing standard operating procedures (SOP’s) as workflows evolve
  •  Ad hoc tasks


About you


  • Strong experience within an AR/Sales Ledger
  • Working with the Salesforce
  • Experience of Oracle
  • Experience within publishing or digital media industries
  • Excellent communication and interpersonal skills
  • Ability to demonstrate high levels of Customer Service
  • Ability to build relationships at all levels
  • Organised and disciplined approach to workload with good attention to detail
  • Good working knowledge of Excel

We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. 


We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements.


How to apply


To apply, please upload your latest CV and a cover letter which outlines why you’d love to take on this role, and why you’re a great match for what we’re looking for. 


We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. Thank you for bearing with us during the screening process. 


The closing date for applications is Tuesday 7th July.


All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Please contact James Dyer on [email protected] to discuss further so we can work with you to support you through your application.



Benefits at the Guardian

You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available.


You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance.


We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy.


Culture and wellbeing

We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status.


We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme.


Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner.


Learning and development

We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.

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