Sales Operations Manager (UK)

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

• We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values – we role model our values 100% of the time
• We Expect High Performance – we set a high standard and we’re not satisfied with being average

As our Sales Operations Manager, UK, you’ll report to the GM of Revenue Operations and lead our UK sales operations team to drive forecasting, sales process design, analytics, and GTM performance optimisation. You’ll be a trusted advisor to senior commercial leaders and play a vital role in supporting our continued scale-up — helping us accelerate towards our BHAG.

Your key focus areas will be:

• Building and leading a high-performing sales operations team
• Owning sales analytics, forecasting, and pipeline management
• Driving process improvement and system optimisation across the UK GTM engine
• Partnering cross-functionally to enable scalable growth

This will include:

• Serving as a strategic partner to sales leaders and regional MDs to improve sales effectiveness
• Defining and delivering the UK sales operations roadmap
• Owning analytics and reporting across the entire sales funnel (volume, velocity, conversion)
• Leading pipeline management and forecasting best practices
• Partnering with Commercial Insights and Data teams to deliver actionable dashboards
• Managing and mentoring a team of sales ops analysts, coaching and closing talent gaps
• Overseeing agile sales project delivery and continuous process optimisation

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 6+ years of experience in Sales/Revenue Operations, ideally in a high-growth SaaS environment
• 2+ years of leadership experience, with a track record of building and managing analyst teams
• Experience leading sales ops across multiple product, channel and segment portfolios
• Strong analytical and problem-solving skills with excellent business judgment
• Deep expertise in Salesforce and, preferably, sales tech stacks (e.g. Outreach, Gong)
• Highly organised and able to manage multiple priorities in a fast-paced, dynamic environment
• Strong stakeholder management, collaboration and influencing skills
• Experience with SaaS go-to-market strategies and operating models
• A proactive mindset, with a bias for action and results

At Employment Hero, we don’t just talk about a better way to work — we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits, including:
• A generous home office budget
• Reward and recognition programs
• Learning and development programs, live classes and study support
• Subsidised egg freezing and generous parental leave
• Annual Global Gathering – with recent destinations including Thailand, Vietnam, Bali… and next up, Dubai in 2025

Think we're the right match for you? Fantastic — click 'Apply' and our Talent Team will be in touch.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

We celebrate diverse perspectives and experiences, and we warmly encourage people of all backgrounds and identities to apply.