Senior Business Analyst – Identity, Access, Consent & Marketing Campaigns (M/F/D)

Senior Business Analyst – Identity, Access, Consent & Marketing Campaigns (M/F/D)

Help shape secure digital access and responsible customer data use at Essity. Are you ready to innovate for good and turn complex identity, consent and access topics into scalable solutions? Join us and apply today.

About the Role

As Identity Solution Owner, you will be responsible for two key global solutions that support Essity's identity, consent and access management capabilities. The first is the Identity & Consent Hub (ICH), Essity's platform for managing customer identities, preferences and consent in compliance with data privacy requirements. The second is Essity OneID, a growing identity and access management solution that enables secure access for external customers and business partners.

You will connect business needs, technology, compliance and user experience, helping global teams make better use of identity and consent capabilities. You will work closely with architects, technical teams, legal, compliance, marketing stakeholders and external partners to operate, improve and mature these solutions.

This is a great opportunity for someone who enjoys turning complexity into clarity, works well across cultures, and wants to contribute to digital solutions that support responsible data use and better customer experiences.

What You Will Do

• Solution Ownership: Own day-to-day operations for the Identity & Consent Hub and support the development and maturity of Essity OneID.

• Operations Management: Monitor the solution offering, manage SLAs, identify issues proactively and coordinate improvements with relevant teams.

• Compliance & Data Quality: Support data quality and data compliance activities in alignment with legal, digital standards and compliance stakeholders.

• Change Management: Analyze the impact of functional changes, approve functional updates and ensure changes are clearly communicated.

• Issue Resolution: Act as an escalation point for incidents and connect with agencies and connected platforms to understand data flows and resolve issues.

• Stakeholder Collaboration: Lead workshops and discovery sessions to understand user needs, map processes and define what is missing.

• Adoption & Knowledge Sharing: Promote solution features, create training materials, run sessions and maintain the knowledge hub.

Who You Are

• You have a university degree in Information Technology, Computer Science, Engineering, Business Informatics or a related field.

• You bring significant, and at least 3+ years of experience in solution ownership, IT solution management, identity management, or a comparable digital technology role.

• You have knowledge of identity and access management, consent management, personal data handling, GDPR and digital marketing data flows, with experience in SAP Customer Data Cloud or comparable tools being valuable.

• You are analytical, self-organized and self-driven, with strong communication skills, intercultural awareness, stakeholder management capability and the confidence to turn complex topics into clear actions.

• Fluent in English (spoken and written) - All Applicants are requested to deliver their CV in English language.

What We Can Offer You:

Our purpose, Breaking Barriers to Well-being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good | Excel Together | Be You with Us

More About the location:

This role can be based in Munich, Gothenburg, Lisbon, Hamburg or Mannheim, with Munich as the preferred location. You will join an international environment and collaborate with diverse colleagues and partners across multiple markets, bringing together business, technology and compliance perspectives to shape global identity and access solutions.

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