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Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Groups, Conference and Events (GCE) Sales Executive at Hilton Birmingham Metropole, you’re not just driving revenue by leading strategic GCE sales efforts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:
- Competitive pay – Earn up to £29,790 per annum plus GCE bonus with opportunities to grow your career with Hilton.
- Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
- Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
- Free meals on duty – Helping you stay energised throughout your shift.
- Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
- Own a piece of Hilton – Through our Employee Stock Purchase Programme (ESPP), eligible Team Members can invest in Hilton shares at a 15% discount.
- Pension scheme – Supporting you as you plan for the future.
- High street discounts – Access a range of exclusive savings through Perks at Work.
- Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
- Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
- Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
*Benefits availability may vary depending on Team Member location and terms and conditions of employment.
ResponsibilitiesHere's what you'll do during a typical day:
- Drive GCE revenue: Maximize group, conference, and event sales opportunities through proactive selling strategies and strong conversion of customer inquiries
- Optimize business performance: Assist the GCE Sales Managet with business plans, identify revenue gaps, and implement initiatives to fill capacity and meet commercial targets
- Lead sales strategy execution: Align departmental activity with the hotel’s selling strategy, ensuring compliance and adaptability to market conditions
- Stay ahead of the competition: Monitor local market trends and competitor activity to inform sales tactics and strengthen the hotel’s competitive positioning
- Ensure process accuracy: Conduct regular spot checks on bookings to support audit readiness and high-quality execution across systems and procedures
- Promote the hotel: Organize and participate in promotional activities to increase visibility and drive GCE business
- Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
