M&T Bank
Senior Institutional Services Automation Quality Control Analyst - UK
In alignment with the business strategy, we are seeking an experienced and highly analytical Senior IS Automation Quality Control Analyst to ensure the efficient delivery of high-quality business processes covering the UK and European market capabilities by designing, developing, and executing automated test scripts that support software products for the Bank’s Institutional Services (IS) customers. You will work closely with cross-functional teams to understand system architecture, product requirements, and deliver test automation solutions that ensure both functional and non-functional quality coverage. Reporting to the QA Manager you will be responsible for defining and executing the manual & automation testing for core capabilities such as the European General Ledger, Fee Reporting Platforms and Client Accounting Platforms.
You will also share accountability for production support, partnering with technology and operations teams to perform post production validation and ensure the ongoing stability and reliability of UK and European business capabilities.
Primary Responsibilities:
- Develop, maintain and execute manual and automated test scripts for web, API (Application Programming Interface), and/or mobile applications using appropriate tools and frameworks.
- Collaborate with Development teams to understand system architecture and implementation; collaborate with the Product Owner by engaging in regular sprint planning and backlog grooming sessions to understand product requirements and acceptance criteria, translating them into comprehensive test automation scripts that ensure coverage of both functional and non-functional requirements.
- Collaborate with engineers to integrate automated tests into CI/CD (Continuous Integration/Continuous Deployment) pipelines using the appropriate tools ensuring seamless and efficient test execution throughout the development life cycle.
- Report defects clearly, verify fixes, and contribute to continuous improvement of the quality assurance process.
- Complete root cause analysis of test failures and assist with debugging issues alongside the development team.
- Ensure sufficient test data set-up and environment readiness for automation runs.
- Maintain automation documentation and publish automation test execution status report with traceability of test coverage at feature level and communicate it to stakeholders.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned
No Supervisory Responsibilities
Education and Experience Required:Bachelor’s degree in Computer Science, Engineering, or related field and a minimum of 2 years’ software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices testing or in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ software quality assurance and control experience, with creation and maintenance of test scripts for desktop/web applications/API/webservices testing
Strong programming skills in one or more pertinent languages
Sound understanding of quality control methodologies, tools, and processes
Sound knowledge of agile development methodologies and Development Operations practices
Familiarity with pertinent defect tracking systems
Strong problem-solving skills
Strong verbal and written communication skills
Strong organizational skills
Education and Experience Preferred:Minimum of 7 years’ software quality assurance and control experience
Experience in testing cloud-based applications and APIs
ISTQB (International Software Testing Qualifications Board) or similar QA certification
Experience with pertinent performance and load testing tools
Exposure to security testing practices and tools
