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McBride plc

Senior Key Account Manager

Posted 3 Days Ago
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In-Office
Middleton, Rochdale, Greater Manchester, England
Senior level
In-Office
Middleton, Rochdale, Greater Manchester, England
Senior level
Own and grow major retailer accounts to deliver volume, NSV and margin targets. Negotiate contracts and tenders, develop joint business and key account plans, monitor performance vs. budget, lead cross-functional projects, improve processes, manage forecasting collaboration with Demand Planning, and provide market and customer expertise across the organization.
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If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

The key responsibilities include:

  • Delivers budgeted customer Volume, NSV (Net Sales Value) , and Margin for the Financial Year for relevant customer/s.
  • Continuously takes ownership of customer product mix to drive improved profitability incorporating initiatives from other departments such as complexity reduction and cost of product recommendations.
  • Takes responsibility for customer prices whilst following margin policies and aligning with financial approval matrix.
  • Negotiates contracts involving subject matter experts in line with company’s governance.
  • Manages tender(s).
  • Evaluates on a monthly basis result vs. budget turnover, volume turnover and profit targets. Prepares contingency strategies to bridge gaps and recover any shortfalls.
  • Develops and manages customer joint business plans where relevant, ensuring that these are aligned to business priorities.
  • Collaborates and shares expertise with the Demand Planning team to ensure that the forecast is accurate and in line with the account target.
  • Manages the relationships across multiple customer departments (commercial, technical, product development) to optimise results in a complex matrix structure.
  • Is the McBride customer expert and acknowledged market expert, ensuring customer needs and requirements are effectively cascaded throughout the wider organisation to maximise the development of the customer relationship.
  • Generates a key account plan where required in line with McBride's strategic long-term goals. This is broken down into short- / mid- / long-term actions and priorities.
  • Promote continual improvement of processes with the internal account team to deliver commercial excellence.
  • Initiates, leads collaborative, value-added customer specific projects in line with the customer defined strategy, utilising resource from across the business to maximise results.
  • Monitors and pro-actively investigates the market (including competition), keep a market overview and initiates changes.
  • Provides the Partnership Champion with all relevant information.

Technical Competencies:

The successful job holder must have advanced knowledge of the FMCG and retail market; negotiates effectively in a range of circumstances; understands and effectively utilises the process of selling; understands change management and is able to implement changes and developments in the organisation.

Behavioural Competencies:

The successful job holder will have exceptional selling skills with the ability to communicate effectively at all levels and in a variety of settings, building relationships with ease and doing so as part of a cross functional team and/or independently. The ability to influence others and resolve problems; make decisions; plan and organise effectively with a high level of commercial acumen.

Qualification(s) & Education:

  • Bachelor up to Master / University degree in Business / Sales / Commercial or equal through experience
  • Account management of a Major European Retailer; minimum of 3-year experience (required)
  • Experience of selling Private Label / Value Brands (desirable)
  • Experience of managing projects in the area of Sales (required)
  • Experience and thorough ability to operate in a fast-paced environment (required)
  • Extensive experience of working with or in manufacturing, supply chain or purchasing or marketing (required).

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