Job Description
We’re looking for a highly ambitious, energetic, and experienced Senior Product Designer who will help us shape the future of grocery shopping – innovating at the intersection of physical and digital experiences. At Whole Foods Market, we’re more than a grocery store – we’re a purpose-driven organization where innovation, community, and well-being come together. Our mission is simple: nourish people and the planet. Whether it’s intuitive online shopping or quick supply chain enablement, every interaction is thoughtfully crafted to leave people feeling better than when they started.
As part of the Whole Foods Market product team, we partner closely with Amazon Fresh to harness the power of the Amazon platform, enhancing the overall Whole Foods Market experience and delivering exceptional value to our customers.
This position is based in Austin, TX, with an expectation of being in the Austin Store Support office five days a week.
Your Role
As a Senior UX Designer, your mission is to craft intuitive, innovative, and impactful digital experiences that elevate the Whole Foods Market products. You will lead user-centered design efforts, balancing customer needs with business goals, while working closely with designers, product managers, engineers, and stakeholders.
Collaborate Across Teams
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Work Cross-Functionally: Partner with product managers, developers, and marketing teams to bring ideas to life.
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Advocate for the User: Serve as the voice of the user, championing user needs throughout the design and development process.
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Support Team Success: Provide guidance to team members and contribute to a culture of continuous improvement.
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Find Win-Win Solutions: Balance the ‘ideal’ product against technical constraints, business objectives, and operational processes to effectively solve user problems.
Leverage Data and Research
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Drive Design Decisions: Use data, user feedback, and analytics to validate designs and inform decisions.
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Participate in Research: Conduct usability tests, shadow/observation field work to gather insights, and iterate on designs to improve user experiences.
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Stay Ahead of Trends: Keep up-to-date with industry trends, emerging technologies, and best practices in UX design.
Deliver Results
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Balance Priorities: Solve user problems while navigating technical constraints, business goals, and operational processes.
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Own Your Work: Take accountability for your designs, ensuring they align with the overall vision and deliver measurable impact.
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Support Implementation: Collaborate with developers and stakeholders to ensure seamless execution of designs.
How You’ll Make an Impact
Design Engaging Experiences
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Craft Seamless Journeys: Create thoughtful and engaging experiences across digital touchpoints, including mobile apps, responsive web.
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Develop User-Centered Solutions: Design wireframes, prototypes, and user flows to communicate ideas clearly and align stakeholders.
What Makes You a Great Fit
You are a problem-solver who thrives on taking complex concepts and large-scale problems and creating elegant, user-centered solutions that drive business value. You bring strong UX design expertise, a keen eye for detail, and a collaborative mindset. You’re excited to be part of a team that is shaping the future of grocery.
Qualifications
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Experience: 4-6+ years of professional UX design experience, including designing for enterprise, supply chain or complex and scalable tools. E-Commerce industry experience is a bonus.
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Education: Bachelor’s degree in Design, Human-Computer Interaction, or related field (or equivalent experience).
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Portfolio: Demonstrated ability to deliver impactful design solutions that solve real customer problems.
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Skills: Proficiency in creating wireframes, prototypes, user flows, and other UX deliverables. Familiarity with design systems and responsive design principles.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
