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Purpose Statement
We are looking for a passionate and driven Senior Project Manager with experience in Microsoft Dynamics 365, particularly Finance & Operations, to manage and deliver successful projects. You will be responsible for maintaining delivery across a variety of client projects, ensuring alignment with scope, quality, timelines, and budget. You will manage key performance indicators, mitigate risks, resolve escalations, and build strong, lasting client relationships. This role offers the opportunity to make a meaningful impact in a high-achieving, collaborative team dedicated to growing our business and exceeding client expectations.
Position Overview
This position reports directly to the Head of Client Delivery and does not include direct line management responsibilities. This person will be required to be based in the UK. Normal working hours apply to this role (9am-5:30pm UK time) however there may be times where you need to work outside of our usual working hours.
You will work in an independent, supportive environment with great growth potential. As part of a dynamic and ethical organisation, you’ll collaborate with passionate colleagues, define new ways of working, and engage with one of Microsoft’s largest and most awarded global partners. This role offers the chance to work across diverse industries, influence best practices, and be part of a global team driving digital transformation for professional services clients.
The Values of sa.global
• Contribute towards a working environment that represents “one sa.global” where everyone is seen as an equal, and equality and diversity is championed
• Interact with a wide variety of colleagues, customers, and stakeholders at all levels with respect, courtesy, and professionalism
• Come as you are, make work fun & others successful, and foster an always learning mentality
Areas of Responsibility
- Deliver all projects on time, within scope and budget, meeting the required quality standards.
- Define and manage project scope, deliverables, and objectives in collaboration with stakeholders.
- Plan resources and delegate tasks based on strengths, skill sets, and availability.
- Manage changes to project scope, schedule, and costs using established change control processes.
- Track and assess project performance using appropriate tools and methodologies.
- Analyse the successful completion of short- and long-term goals across multiple projects.
- Ensure financial accountability and adjust project plans based on financial analysis.
- Regularly meet with clients to gather requirements, provide updates, and ensure satisfaction.
- Serve as the primary point of contact for client enquiries, escalations, and ongoing communication.
- Ensure adherence to internal governance standards and project delivery frameworks.
- Identify, assess, and proactively manage risks and issues, including recovery planning where needed.
- Take on additional, reasonable duties as required by leadership.
Skills and Experience
- Strong experience in managing full Microsoft Dynamics 365 implementations, with a focus on Finance & Operations.
- Proven delivery experience across the full project lifecycle, ideally in multi-geography engagements.
- Experience implementing complex legal tech solutions, with an understanding of law firm operations, legal practice management systems, or related legal tech solutions.
- Solid understanding of Managed Services processes and client needs.
- Excellent communication skills (verbal and written) and stakeholder management abilities.
- Highly organised, with strong attention to detail and multitasking capabilities.
- Comfortable working in Agile environments and adapting to changing project needs.
- Creative problem-solver who can deliver innovative solutions in an ever-changing landscape.
- Proven ability to manage a diverse range of customers with complex environments and needs.
What We Offer
- A collaborative global environment working with some of the most skilled Dynamics 365 consultants in the market.
- Opportunities to work across industries and regions with full project lifecycle exposure.
- Funded professional development and mentoring to support your continuous learning and career progression.
- A flexible and inclusive culture with exciting career advancement opportunities.
Benefits Package Includes:
- Discretionary bonus
- Competitive Salary
- 26 Days Holiday (plus UK Bank/Public Holidays)
- An additional day off on your birthday!
- Contributory Pension Scheme
- Private Medical Insurance
- Health Cash Plan
- Life Insurance (Death in Service)
- Critical Illness Cover (optional)
- Cycle to Work Scheme
- 24/7 Employee Wellness & Support App
- MyPerks Savings and Discounts Platform
- Enhanced Maternity Policy
Who is sa.global
sa.global addresses industry challenges through vertical-focused solutions. Leveraging modern technologies like AI and Copilot, we empower organizations to make intelligent decisions and act faster. Our solutions and services are 100% based on Microsoft Business Applications and the Microsoft Business Cloud, and benefit advertising and marketing, accounting, architecture and engineering, consulting, homebuilding, legal, and IT services companies. Through our industry-first approach, we want to put solutions in the hands of people closest to the problem to enable organizations to act faster and make intelligent decisions.
Over 800,000 users in 80 countries around the world rely on sa.global's industry-focused expertise to gain value faster, adapt quickly to changes, and build for the future. We have 30+ years of real-world experience, we are an 11-time winner of the Microsoft Dynamics Partner of the Year Award, and we’ve been a part of Microsoft’s elite Inner Circle for 11 years. Our global organization has a 1000-member team across 25 countries.
For more information, visit www.saglobal.com.
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