Senior Revenue Operations Analyst

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Senior Revenue Operations Analyst at Rithum will play a critical role in supporting the global GTM strategy for the Sales organisation. This role will be the center-point in aligning our future GTM plan and helping the team execute effectively. They will leverage varying degrees of data to make sound recommendations for short-term challenges like GTM segmentation and internal sales effectiveness, while helping build out the data for more in-depth analytics. The right candidate must be very comfortable distilling volumes of data (often conflicting). The Senior Revenue Operations Analyst will report to the Director of Sales Strategy, but will work closely with Sales, Product, Marketing, Services and Finance to ensure GTM recommendations are supported cross-functionally.

As a member of the Sales Strategy & GTM team within Global Revenue Operations, you’ll be using analytics, business modeling, and reporting to provide business critical insights to sales leadership to ensure cross-functional alignment of goals and execution. You will use custom analytics and decision frameworks to drive a deep understanding of our fast-changing business, providing insights that will translate directly to accelerated business growth.

Responsibilities

• Strategy & Execution Partner: Provide day–to–day support to sales leaders on all aspects of execution, including pipeline updates, pipeline management, etc.
• Data–Driven insights: Build tools and dashboards that unlock new insights for leaders and managers. Lead ongoing analysis of business performance to support daily operations, Design and interpret key performance metrics, delivering data-driven insights and recommendations.
• Operational Support: Support the sales Leadership team, contributing to operating cadence, key ad-hoc tasks, business reviews and general reporting.
• Strategic Decision making: Prepare analysis and recommendations to inform strategic decision – making. Own strategic projects and ambitious initiatives ensuring smooth execution and impactful outcomes.
• Go-to-market Execution: Assist in all aspects of go-to-market strategy, including headcount planning, account segmentation, territory implementation.

Qualifications 

Minimum Qualifications  

• 3-5 years of experience in financial analysis, sales analytics, market research or an equivalent analytics role
• Experience manipulating large amounts of data in Excel, experience in SQL or other relational databases a plus.
• Experience with Salesforce and a willingness to learn new technology systems.
• Self – starter with a high level of motivation to go above and beyond.

Preferred Qualifications 

• Experience with using data visualisation tools to manipulate data and generate insights (Tableau, Salesforce, PowerBI)
• Experience in the field of Business Operations and/or Sales Strategy in either a large consulting firm or technology company – ecommerce experience preferred.
• Ability to translate complex findings in a structured and clear manner to non-technical audiences.
• Passion for Utilising insights and data storytelling to drive business decisions at all levels of the Organisation.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Holidays, 2 Wellness days and 1 Give Back Day
• Flexibility to choose where you work - at home, in the office, or both!
• Access to tools to support your wellbeing such as the Calm App, MoveSpring and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.