Senior Scrum Master

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About the role

We are seeking a Senior Scrum Master to join our expanding team!

Our Data Laboratory is one of the largest in the country, utilizing machine learning, data science, software engineering, AI, agility, UX, and design thinking to revolutionize the customer experience for millions of Canadians.

Simplifying insurance requires creativity, empathy, and dedication. We embrace exploration, risk-taking, learning from mistakes, and continuous innovation. Here, innovation is everyone's responsibility. Are you ready to make your mark?

Do you aspire to develop innovative solutions using Artificial Intelligence (AI) that deliver undeniable value to your organization? Do you thrive in building solutions within an agile environment? Do you want to significantly influence the AI and Machine Learning (ML) vision of Canada's largest insurer? Do you view product development as a collaborative effort? Are you the champion of team morale, performance, and purpose?

Are you a motivator, a change agent, and an excellent listener, ready to adapt processes to serve both the people and the product?

If so, we have the perfect opportunity for you!

What you’ll do here:

• Act as Scrum Master for multiple projects.

• Guide the team and organization on how to use the best Agile practices and shape the process to serve the team.

• Form and chaperon teams to the next level of performance and maturity.

• Ensure seamless collaboration and communication among team members.

• Remove impediments or guide the team to remove impediments by connecting them with the right people in the right places.

• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

• Assist with internal and external communication, improving transparency, and radiating information.

• Support and educate the Product Owner, especially on grooming and maintaining the product backlog.

• Collaborate with other Scrum Masters and be part of the communities of practice for Scrum Masters.

• Work closely and manage follow ups with various collaborators: Developers, Data Scientists, Data governance, Security, Product Owners, Architecture, etc.

What you bring to the table:

• Bachelor's degree in a related field, or any combination of equivalent education and experience.

• Minimum 4 to 5 years of relevant experience leading initiatives within IT.

• Strong knowledge of Agile methodologies and frameworks.

• Mastery of JIRA, Confluence.

• Experience with Scrum and Kanban as a team member or other capacity.

• Ability and experience leading small to mid sized squads.

• Excellent communication, leadership, facilitation, and interpersonal skills.

• Ability to inspire and motivate teams.

• A Scrum Master certification (PSM OR CSM) would be preferred.

• Experience and knowledge in the insurance field would be preferred.

• Experience and knowledge of AWS, Data Engineering, AI Engineering is a plus.

• Bilingualism (French and English) – Need to interact on a regular basis with colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
 

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.