Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Responsibilities:
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Lead technical programs that enhance internal systems, ensuring alignment with business objectives and long-term scalability, while also scoping, planning, and executing projects beyond MVP to ensure long-term impact and efficiency.
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Manage internal service desk operations, optimizing ticketing systems and response processes, and serve as an escalation point for complex system-related issues, ensuring timely resolution.
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Drive automation and operational improvements across teams, identifying and implementing process improvements to streamline workflows and enhance efficiency.
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Oversee the administration, customization, and optimization of internal platforms such as Jira or Zendesk, and support the development of integrations and automation solutions using tools like Zapier and scripting languages (e.g., Python, JavaScript).
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Provide technical guidance on system scalability, data management, and security best practices, while also acting as the primary point of contact for vendors, managing relationships, and ensuring contracts align with business needs.
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Proactively engage with stakeholders across teams, translating business needs into actionable technical solutions, and support change management initiatives, ensuring smooth adoption of new systems and processes.
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Develop reporting frameworks to track team performance, automation impact, and operational effectiveness, and analyze data to identify trends, inefficiencies, and opportunities for improvement.
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Leverage insights derived from data analysis to drive strategic decision-making and optimize internal operations.
Requirements:
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5+ years of experience in technical program management, system administration, or a related field.
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Strong background in managing and optimizing internal systems, automation tools, and integrations.
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Hands-on experience with ticketing systems, workflow automation, and process improvements.
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Proficiency in scripting languages (Python, JavaScript) and API-based integrations.
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Ability to manage multiple projects simultaneously while balancing technical and business priorities.
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Strong stakeholder management skills with the ability to communicate complex technical concepts to non-technical audiences.
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Experience in managing vendor relationships, procurement processes, and contract negotiations.
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Data-driven mindset with experience in reporting, analytics, and KPI tracking.
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Excellent problem-solving skills and a proactive approach to identifying and mitigating risks.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
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Stock grant opportunities dependent on your role, employment status and location
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Additional perks and benefits based on your employment status and country
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The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.
We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.
We began using Covey Scout for Inbound on March 30, 2025.
For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144
