Company Description
SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms.
Job Description
🗺️ Location: Broad Street, Sheffield
📃 Permeant, fulltime
💰 £65,000 - £75,000 per annum (DEO)
🏢 Hybrid: Minimum of 2 days in the offer per week
An exciting opportunity has arisen to join a leading financial software provider as a Senior Site Reliability Engineer, in this role you will ensure the reliability, scalability, and performance of our Cloud Infrastructure Services through direct technical contributions and supporting team member skills development within our Cloud Operations Team.
This is a hands-on technical role, the SRE Team provide a key service working within our live production environments, so attention to detail, quality assurance and getting things right the first time are essential.
What will the role involve?
- Working within production and non-production estate; providing expert technical knowledge and leadership.
- Resolving incidents escalated to our SRE team, progressing calls in line with customer SLA’s.
- Troubleshooting from first principles.
- Undertaking Root Cause Analyses (RCAs) to ensure suitable permanent solutions are found to remediate issues and solve the whole problem.
- Developing, deploying, and maintaining our solutions in accordance with industry best practices, and architectural designs.
- Driving automation initiatives to streamline operational workflows to improve efficiency using Continuous Integration or Continuous Delivery environments.
- Developing and maintaining tools, scripts, and dashboards to monitor system health, performance, and reliability.
- Undertaking and driving on-call support issues to conclusion.
- Mentoring and developing team members. Through this combination of leading by example, coaching and mentoring, support the leadership team to foster a culture of collaboration, innovation, and continuous improvement.
Qualifications
What are we looking for?
Previous experience working in a Senior SRE or Senior Cloud Engineering role.
- Expert knowledge and experience in configuration and troubleshooting
- Expert Knowledge/certification in AWS Administration
-
Expert Knowledge and experience in the following technologies: Terraform, Ansible, Python. Creating and Troubleshooting Lambda functions, Oracle PLSQL, Shell Scripting (Bash/Korn)
We would also like someone who:
- Has the ability to manage their workload and provide accurate work estimates
- Has meticulous attention to detail and a desire to deliver a best-in-class service to our customers.
- Is proactive and demonstrates a positive attitude towards exploring new and innovative solutions.
- The ability to demonstrate continuous learning and a desire to develop your knowledge.
- Has strong verbal and written communication skills.
- Has flexibility in working hours and is prepared to work on a rolling Out of Hours support rota.
Additional Information
What are we offering?
At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. Here’s a snapshot of the benefits you'll enjoy as part of our team:
- Competitive salary: £65,000 - £75,000 per annum
- Health & Wellbeing: Private Medical Insurance, access to Peppy (Menopause, Fertility, Baby, Men’s health, Women’s health Support), Health Cash Plan, Dental Insurance, Eye Care Vouchers, Flu Vaccinations
- Finance & Protection: Life Assurance, Critical Illness Cover, Pension Plan, Long Service Awards, Payroll Giving, Fleet car provider
- Leisure & Lifestyle: Cycle to Work Scheme, Holiday Trading, Travel Insurance
At our organisation, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities. As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
