Software Engineer – CCaaS – Cloud Contact Center - UK

Software Engineer – CCaaS – Cloud Contact Center (Mid to Sr. level) - UK

Location: Remote - England, UK

Travel: up to 10%

Position Type: Fulltime

Eventus was named the 2024 winner of the Top Certified Implementation Partner by NICE!

We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process.

Qualifications For Success:

• 5-8 or more years of IVR and ACD development experience
• 4 or more years of CXone, Genesys Cloud, Amazon Connect or other platform experience (Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8).
• CRM integration experience
• Bachelors degree in computer science, IT, or engineering preferred

Why You'll Love It Here

With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation’s fastest growing private companies. With Eventus you can expect:

• Entrepreneurial and collaborative environment
• Competitive total rewards program
• Comprehensive benefit plans
• Professional training opportunities
• Engaging and fun culture
• Big business ambition with small company values
• Opportunity to work with industry leading, talented peers

Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.

Why you’ll love it here:

Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally.

With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation’s fastest growing private companies. With Eventus you can expect:

· Entrepreneurial and collaborative environment

· Competitive total rewards program

· Comprehensive benefit plans

· Professional training opportunities

· Engaging and fun culture

· Big business ambition with small company values

· Opportunity to work with industry leading, talented peers

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

http://eventusgcom/careers

(303) 376-6161