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Autodesk

Sr. Diagnostic Software Engineer C#

Reposted 10 Days Ago
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In-Office
29 Locations
Senior level
In-Office
29 Locations
Senior level
The Sr. Diagnostic Software Engineer will develop solutions to enhance customer support, ensure high-quality deliverables, and guide team members as needed.
The summary above was generated by AI

Job Requisition ID #

25WD91413

Position Overview

Autodesk Customer Success organization is seeking a talented and dynamic software developer to design and develop tools focused on delivering self-help and self-heal solutions for our Customers and Support Specialists. This individual will work with the Product Insights & Diagnostics team to develop solutions built on Autodesk Cloud and On-Premises Products.
Responsibilities
• Research and develop solutions that improve supportability, remove barriers for customers, and add value to Employees and Customers
• Demonstrate excellence in software development best practices, unit testing and software architecture
• Support solution development and deployment activities including delivery, acceptance testing, deployment packaging and user-support
• Create documentation as appropriate for the solutions developed
• Ensure high quality deliverables
• Ability to work independently and/or guide other team members to meet deadlines
Minimum Qualifications
• 4-year bachelor’s degree from an accredited institution in engineering, computer science, or a related degree
• Minimum 8 years of experience in the desktop, web, or cloud technology domain
• Strong skills in C#, C++, CAD development (AutoCAD and/or Revit API preferred)
• Experience with Azure and Cloud APIs, or similar cloud technologies is helpful
• Experience with relational databases, SQL, or similar backend technologies is helpful
• Experience in Agile Software Development practices and tools (such as Jira, Kanban. Etc.)
• Strong understanding of modern frontend / backend frameworks
• Knowledge of Agile software development methodology
• Experience with version control systems: Git
• Self-motivated and proactive, possessing strong desire to learn
• Strong written and verbal English communication skills

• Additional language skills are advantageous

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About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Top Skills

Agile
Autocad Api
Azure
C#
C++
Cloud Apis
Git
JIRA
Revit Api
SQL

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