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Wise

Sr Solutions Engineer

Posted 20 Days Ago
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Hybrid
Austin, TX
Senior level
Hybrid
Austin, TX
Senior level
Work with banks and large tech partners to design, implement, and scale integrations to Wise Platform. Provide technical consulting, define requirements, support pre/post-sales, contribute to API/feature design, improve SDKs/docs, troubleshoot complex issues, and collaborate cross-functionally to drive partner success and product enhancements.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking for a Senior Solutions Engineer to join our growing team in Austin, Texas. 

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API.
Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team’s goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

As part of this role, you will

  • Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale

  • Ensure partners deliver the best integration within their constraints for an excellent customer experience

  • Assist partners in the implementation phase, defining technical solutions and documenting requirements

  • Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.

  • Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

  • Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

  • Design and develop new features for Wise services and expose them on the public API when needed

  • Work on scaling Wise Platform into new regions, overcoming associated challenges

  • Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

  • Collaborate with the technical presales team to support the sales cycle and secure new partnerships

  • Enhance internal processes to handle multiple integrations in parallel

  • Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

 

This role will give you the opportunity to

  • Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen

  • Identify problems and unlock opportunities for Wise and partners through technology solutions

  • Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude

  • Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America

 

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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