Provide technical expertise to customers deploying and integrating Shield AI's Hivemind autonomy software. Develop autonomy applications, deploy AI infrastructure at customer sites, train and support customers, debug API integrations, collaborate with product/engineering, create documentation and training materials, and assist sales. Travel to customer sites (~30%).
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development.
What you'll do:
- Become an expert user of the Hivemind Enterprise Autonomy Software Development Kit.
- Develop AI & Autonomy applications using Hivemind for unmanned platforms across air/sea/land/space.
- Deploy Hivemind AI infrastructure at customer sites.
- Provide technical training to customers for their autonomy development efforts.
- Assist customers in integrating Hivemind autonomy to their vehicles/platforms.
- Help customers debug software/API integration issues.
- Collaborate with the product and engineering teams to address customer feedback and improve products.
- Develop and maintain technical documentation and training materials Assist the sales team in answering complex technical queries from customers.
- Travel to and stay at customer sites as required (~30% travel).
Examples of projects you might work on:
- Autonomous teaming drones.
- Teaming between helicopters and drones.
- Autonomy on Robodogs.
- AI on Fighter Jets… and more that we aren’t allowed to publicly share!
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 7+ years of experience of industry experience
- 3+ years of experience in an integration/applications engineering role
- 3+ years of experience working in a startup environment.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Intermediate proficiency in writing Python code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense aviation or robotics industry.
- Experience building and running a small enterprise software applications/solutions engineering team.
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Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
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