Strategic Relationship Manager, Aladdin, Vice President

BlackRock’s Aladdin Business supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilised by executives, portfolio management, risk management and operations teams.  The Aladdin Business provides strategic advisory and enterprise investment system services for our clients.  Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world.  Aladdin is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money.   

Aladdin Client Engagement is part of the Aladdin Business focused on maximising the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner.  This is a client-facing role, and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximise our value proposition and client outcomes. 

Role Overview 

The Strategic Relationship Manager (SRM) is a senior, commercially minded relationship owner responsible for driving client satisfaction, strategic account development and revenue growth, across Aladdin and eFront clients in the UK and Ireland. Operating as the face of our client engagement, the SRM develops deep, trusted partnerships with senior stakeholders, identifies opportunities, oversees renewals, and ensures clients realize the full value of their Aladdin investment in close collaboration with partner teams. 

Key Responsibilities 

• Own and deepen relationships with senior client stakeholders (e.g. COO, CIO, CTO) to understand strategic priorities and lead impactful executive business reviews. 

• Develop a deep understanding of clients’ business challenges and propose technology solutions that drive measurable value and adoption. 

• Partner with clients to define key strategic and tactical initiatives, leveraging a strong internal network to govern and oversee successful crossfunctional execution. 

• Clearly articulate the purpose, value, and differentiation of the expanding Aladdin and Aladdin Alternatives technology ecosystem. 

• Build and maintain a 360° view of the account, lead multiyear account planning, and ensure ongoing client health and continuous value realisation. 

• Apply a strong commercial lens to all client interactions, assessing strategic relevance, growth potential, and risk. 

• Orchestrate internal partner teams to enable seamless client delivery, effectively representing the voice of the client internally. 

• Lead consultative, valuebased discussions to support harvesting, in close collaboration with product, sales, and delivery teams. 

• Stay closely informed on market and industry trends to help clients navigate change and remain ahead of evolving needs. 

Qualifications 

• Minimum of 6+ years of professional experience in key account management, consulting, or a related role. 

• Strong commercial mindset, with the ability to think strategically about value creation and growth. 

• Demonstrated knowledge of Public and Private Markets, with a solid understanding of industry dynamics. 

• Proven experience working with technology solutions within the financial services or asset management industry. 

• Outstanding communication skills, with the ability to explain complex concepts clearly and effectively to diverse audiences. 

• Demonstrated leadership capabilities, with a track record of succeeding in complex, matrixed environments. 

• Highly organised, resilient, endurant, and proactive, with a strong solutionoriented mindset. 

• Collaborative team player, comfortable working across functions, regions and seniority levels.