Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Cyara’s Diversity, Equity, Inclusive and Belonging Statement:
At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.
Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.
We are looking for a proactive and strategic Talent Acquisition Partner to join our HR team as a Full-Time Fixed 6-Month Contractor. In this role, you will be responsible for sourcing, attracting, and hiring the best talent across EMEA and the US. You will collaborate closely with hiring managers, HR partners, and other stakeholders to ensure a seamless recruitment process and an exceptional candidate experience.
**This role offers the flexibility of remote work while requiring in-person collaboration in Skibbereen, Ireland at least twice per month. These visits are essential for team alignment, strategic discussions, and fostering strong connections, ensuring you’re fully engaged in our dynamic work environment.
Let's talk about the role and responsibilities:
- Develop and execute innovative sourcing strategies to identify and attract top talent across the EMEA and US regions.
- Implement creative and effective strategies to build a robust talent pipeline and meet our hiring goals
- Manage the full recruitment lifecycle, from job posting and candidate sourcing to interviewing and offer negotiation.
- Partner with hiring managers to understand their staffing needs and develop job descriptions and specifications that align with business objectives.
- Conduct initial candidate screenings and interviews to assess qualifications, team fit, and alignment with company values.
- Coordinate and schedule interviews with hiring managers and other stakeholders, ensuring a smooth and efficient process.
- Provide guidance and support to hiring managers on best practices for interviewing, candidate evaluation, and selection.
- Maintain accurate and up-to-date candidate records and recruitment metrics using our ATS (Lever).
- Stay informed about industry trends, market conditions, and competitive landscape to ensure our talent acquisition strategies remain effective.
- Coach Guide Hiring Managers on the interview and selection process to ensure optimal selection of candidates for available positions and collection of holistic interview feedback is gathered and incorporating into the hiring decision making process.
- Ensure that all recruitment and selection activities are in compliance with legal regulations for EMEA and the US and company policies and procedures.
- Champion diversity and inclusion initiatives to ensure a diverse pool of candidates and an inclusive hiring process.
Let’s talk about your skills/expertise:
- 4+ years of experience in talent acquisition, with a focus on the EMEA region, but previous experience within the US market as well.
- Proven track record of successfully sourcing and hiring top talent in a fast-paced, high-growth environment, preferably within SaaS and/or Private Equity.
- Strong knowledge of recruitment best practices, sourcing techniques, talent market trends, and currency conversions in the EMEA and US regions.
- Knowledge and experience in fast growing SaaS companies and familiarity with their global HR practices and policies.
- Excellent interpersonal and communication skills, with the ability to build relationships with candidates, hiring managers, and other stakeholders.
- Proficiency in using applicant tracking systems and other recruitment tools.
- Demonstrated ability to manage multiple priorities and meet deadlines in a dynamic environment.
- Passion for diversity, equity, and inclusion in the recruitment process.
- Fluency in English; additional languages relevant to the EMEA region are a plus.
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested? Know someone who might be? Apply online now.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
