At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape.
Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it.
Join us, and let’s make content discovery simple, powerful, and inspiring!
The RoleAs a Technical Account Manager – Sales-Oriented, you will own the commercial success of a portfolio of key clients. You’ll act as the primary point of contact, helping customers optimize their experience with Simply.TV while driving revenue growth through renewals, upsells, and long-term account expansion.
While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities.
Responsibilities- Own client relationships and act as the main commercial and technical point of contact
- Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions
- Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
- Monitor account health, usage metrics, and potential risks, taking proactive actions
- Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
- Document client interactions, account plans, and track open items to ensure transparency
- Stay up-to-date on product updates, features, and industry trends
Requirements
You'll thrive in this role if you:
- Own client relationships and act as the main commercial and technical point of contact
- Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions
- Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
- Monitor account health, usage metrics, and potential risks, taking proactive actions
- Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
- Document client interactions, account plans, and track open items to ensure transparency
- Stay up-to-date on product updates, features, and industry trends
- 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content.
- 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction.
- 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork.
- 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily.
- 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures.
- Language(s): Both German and English (fluent)
- Reports to: Head of Ingest
- Employment Type: Freelancer
- Location: Madrid, Spain (preferred) OR Austria, Germany, Poland
Benefits
Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).
