Technical Business Analyst

To work with the business and IT to analyse their requirements and design solutions for IT to deliver that take into account existing system architectures.

Primary duties: To analyse and document demand from the business, third parties and IT to ensure that the software development team have everything they need to deliver.

Secondary duties: To act as the main point of contact for technical queries from the business (e.g. data mapping requests)

• To work with internal and external stakeholders at all levels to analyse both functional and non-functional requirements. 
• To work with Scrum Masters and Product Owners to agree a deliverable solution.
• To create technical documentation or user stories for the development teams to a standard that allows them to enhance existing/create new applications or system integrations. 
• To work directly with systems and databases to understand how they work without the need to involve developers.
• To find pragmatic solutions to requirements that align to existing functionality/architecture where possible.
• To build positive relationships with internal and external stakeholders at all levels of the business.
• Run workshops to investigate user requirements, agree solutions and produce good quality output. 
• Ensure that developers have all the information they need in a timely manner so that projects can be delivered to timescales.
• Assist and mentor other analysts as required

• STEM Degree or equivalent.
• Experienced technical business analyst who has worked on large projects.
• Experience of delivering complex B2B integration or data mapping/migration projects.
• Commercial experience of analysing and documenting complex systems and integrations.
• Experience of working in Agile (Scrum/Kanban) software delivery teams using Azure DevOps, VSTS or JIRA.
• Excellent SQL and database design knowledge.
• Excellent organisation skills and attention to detail.
• Excellent written and verbal communication with internal and external stakeholders at all levels.

Nice to have: 

• Experience of RPA 
• Experience of working as a software developer.
• Knowledge of the Insurance industry.

Behaviours:

• A pragmatic problem-solver.
• Passionate about IT and technology.
• Passionate about improving how we deliver software and integrations to the business and external clients.
• A keen interest in continual personal development.
• Reliable, personable and patient.
• A team player.
• Adhere to the company’s RESTORE values.