We’re Doccla, the virtual ward company. We provide patients and clinicians with the transformative power of remote patient monitoring.
Our existing customers are Hospitals, Community Services, and NHS Commissioners that we partner with to deliver tech enabled virtual wards. With our technology, logistics, and support patients can be discharged from a hospital ward to a virtual one and recover in the comfort of their own homes. Patients love our care pathways and health services become more efficient; it’s a win-win.
We are a young company with big aims and a lot of momentum. In the summer of 2022 we raised $18M in an oversubscribed A round led by General Catalyst, a top tier global VC fund and have gone from strength to strength since: we’ve won a series of large multiyear NHS contracts, extended 100% of our existing client contracts.
This is your chance to join us at a key stage of our growth. Our ambition is to be a category leader for virtual healthcare. You will be joining a highly entrepreneurial team that combines technical, clinical, operational, and commercial colleagues.
We're solving real problems for patients and health systems. we’re looking for dedicated people with a passion for healthcare.
Job Summary
The Technical Content Manager is crucial for Doccla to effectively communicate the value and functionality of our virtual wards and remote monitoring solutions. This role is essential for several reasons:
- Strengthening Thought Leadership: To position Doccla as a leader in the virtual wards and remote patient monitoring sector, this role will develop and publish high-quality content that reinforces our expertise.
- Building Trust through Case Studies: This role will ensure the creation and dissemination of impactful case studies, showcasing our successes and solidifying our reputation.
- Aligning Content with Business Goals: The Technical Content Manager will develop a content strategy that supports our marketing objectives, focusing on relevant topics such as virtual wards, patient monitoring, and healthcare technology.
- Supporting Sales and Marketing: By producing sales enablement materials and managing digital assets, this role will directly support the sales team and ensure cohesive, strategically aligned marketing efforts.
- Enhancing Educational Content: This role will ensure the continuous development of educational materials, aiding in customer education and onboarding.
In summary, hiring a Technical Content Manager is essential for maintaining and growing Doccla's market presence, supporting sales, enhancing brand credibility, and driving thought leadership in the healthcare technology sector.
What will their role and responsibilities be?
Content Creation and Management:
- Develop and manage a wide range of content, including technical documentation, user guides, product FAQs, whitepapers, and case studies that align with Doccla’s healthcare solutions and marketing strategies.
Thought Leadership Development:
- Create insightful content on topics related to virtual wards and remote patient monitoring to position Doccla as a thought leader in the healthcare technology sector.
SEO and Content Optimisation:
- Optimise all technical content for search engines to improve visibility, engagement, and organic traffic. Collaborate with the SEO team to implement best practices.
Educational Material Development:
- Develop and update educational materials, tutorials, and resources for internal stakeholders and end-users to enhance their understanding and usage of Doccla’s products.
Sales Enablement:
- Produce sales support materials such as brochures, product demos, and fact sheets to effectively communicate the value of Doccla's services.
Social Media and PR Strategy:
- Develop and execute a social media strategy that aligns with Doccla’s marketing goals. Support PR efforts to boost brand visibility and credibility.
Cross-functional Collaboration:
- Work closely with product managers, clinical staff, and customer support teams to ensure content accuracy, relevance, and usability across all platforms.
Content Performance Monitoring:
- Monitor and report on the performance of technical content, using analytics to refine content strategies and improve effectiveness.
Brand Consistency:
- Ensure consistent messaging and visual style across all content platforms, maintaining brand integrity in all communications.
Event Content Management:
- Provide content support for industry events, including presentations, posters, and digital materials, to enhance Doccla’s presence at these events.
We empower everyone to take ownership and responsibility for the company and their role within it. We act ethically and think of helping patients and protecting their safety first.
Whatever your role is, to thrive at Doccla, a can-do and action oriented attitude is essential. As is being a clear and open communicator who is receptive to feedback.
Our team is hybrid with offices in London, Denmark, Germany & Stockholm. Most of the team lives in and around London and visits the office one to three times per week to enjoy in person meetings, free lunch with the team, and the general perks of a WeWork with a glorious barista. The extent of remote vs office working will depend on your role, as some roles have the flexibility to be fully remote.
We have an employee equity pool that you can be part of so that as the company continues to grow you’ll have a share in its success.
Some of our employee benefits include
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Annual Leave & Holidays:
- 🌴 25 days of annual leave plus up to 8 bank holidays per year.
- 🔄 Flexibility to buy or sell holidays back to the company.
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Remote Working:
- 🏡 Flexible Remote Work: Options to work remotely, giving you the freedom to balance work and life.
- 💻 Home Office Setup: £200 remote working stipend to enhance your home office.
- 🧘🏽♂️ Monthly Remote Wellness Allowance: Access to well-being services like in-home massages and healthy food deliveries, even when working from home.
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Financial Benefits:
- 📈 Employee stock options.
- 💸 4% pension on full basic pay.
- 🛡️ 4x basic pay for Life insurance.
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Health & Wellness:
- 🩺 Private health insurance.
- 🧘🏽 Monthly well-being allowance for services like in-home massages and healthy food deliveries.
- 🫄 4 months full pay for the birthing person.
- 👶🏽 4 weeks full pay for the non-birthing person.
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Workplace Perks:
- 🍝 Daily lunch provided at HQ.
- 📚 £500 Learning & Development budget per employee.
- 🚲 Cycle to work scheme.
- 🐶 Pet-friendly office.
What do you get for all your hard work?
- A competitive compensation package (base + options) with half year and annual performance reviews.
- Work at one of the most patient focussed and client centric healthtech startups, backed by top VC firms, General Catalyst & Speedinvest.
- Growth. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
Diversity at Doccla
We embrace diversity at Doccla. To build a product that is valued we need a team with all kinds of different perspectives, experiences and backgrounds. That's why we're committed to hiring people from different backgrounds, race, religion, national origin, gender identity, sexual orientation, gender identity, age or disability.
We understand that applying for a new job takes a lot of work and we really value your time. We are really looking forward to reading your application!
Safer Recruitment
Doccla is committed to the principles of safer recruitment, ensuring that safeguarding and promoting the welfare of children and vulnerable adults is central to our recruitment processes.
A Disclosure and Barring Service (DBS) check will be required for all posts with access to children or vulnerable adults. Please note that it is an offence to apply, offer or accept to do any work with children (paid or unpaid) if disqualified from working with children.
