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Cloud • Software
Build and operate AI-powered developer tools, agentic workflows, backend services, APIs, and integrations with engineering platforms. The role involves applying software engineering practices to AI evaluation, testing, monitoring, and feedback loops; collaborating with developers; evolving platform architecture; and improving engineering processes and documentation.
Top Skills:
Agentic AiAi Coding ToolsAPIsCi/CdCloud DeploymentContainersDistributed SystemsDocument DatabasesEmbeddingsGitGoJavaKotlinKubernetesLarge Language ModelsPythonRelational DatabasesRetrieval-Augmented GenerationTypescriptVector Databases
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Own the full outbound B2B sales cycle for SMB and mid-market merchants, from prospecting and pipeline development through multi-product discovery, negotiation, and close. Build net-new business through cold outreach and strategic campaigns, manage complex multi-stakeholder deals, maintain accurate Salesforce forecasts, collaborate cross-functionally, and consistently achieve revenue targets.
Top Skills:
Salesforce
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Own the full outbound sales cycle for SMB and mid-market merchants, from prospecting through negotiation and close. Build pipeline through cold outreach and targeted campaigns, develop tailored multi-product solutions, conduct discovery and demos, manage complex deals, forecast accurately in Salesforce, and consistently exceed revenue targets. The role requires consultative B2B selling, net-new business development, strong negotiation skills, and experience with SaaS or fintech sales.
Top Skills:
Salesforce
Provide advanced technical support for Azure-hosted applications and customer environments. Troubleshoot database refreshes, upgrades, application errors, batch processing issues, and performance degradation across test and production systems. Collaborate with hosting and infrastructure teams, analyze recurring incidents, recommend long-term solutions, document resolutions, and contribute to knowledge-base content. The role requires customer-facing communication, independent remote work, and coordination across UK and US teams.
Job Summary:
We are seeking a skilled Technical Support Engineer to support our UK customer base, with a strong focus on cloud-hosted environments and infrastructure. This role will play a critical part in troubleshooting complex application and hosting-related issues, particularly following system upgrades, database refreshes, and performance incidents.Job Description:
Key Responsibilities:
- Provide advanced technical support for cloud-hosted applications (Azure environment)
- Troubleshoot issues related to:
- Database refreshes and upgrades
- Application errors in test and production environments
- Batch processing and performance degradation
- Collaborate with Hosting and Infrastructure teams to resolve escalations
- Analyze recurring issues and recommend long-term solutions
- Support customer environments including testing and production systems
- Document solutions and contribute to knowledge base articles
Required Skills & Experience:
- Strong experience with Microsoft Azure (IaaS/PaaS)
- Solid understanding of SQL Server and database management
- Experience supporting hosted/SaaS applications
- Ability to diagnose performance issues and system errors
- Familiarity with incident management tools (e.g., Zendesk or similar)
- Strong troubleshooting and analytical skills
Preferred Qualifications:
- Experience with enterprise asset management or fleet management systems
- Knowledge of application integrations and data pipelines
- Exposure to ITIL practices or structured support environments
Key Competencies:
- Strong communication skills (customer-facing)
- Ability to work independently in a remote environment
- Collaboration across global teams (US/UK coordination)
Why Join Us:
- Opportunity to shape and support a growing UK presence
- Work on modern cloud-hosted platforms
- Be a key contributor in improving system reliability and customer experience
Worker Type:
RegularNumber of Openings Available:
1What you need to know about the Bristol Tech Scene
Along with Gloucester, Swindon and Bath, Bristol is part of the "Silicon Gorge" tech hub, a region in the U.K. renowned for its high-tech and research-driven industries, with a particular emphasis on sustainability and reducing environmental impact. As the European Green Capital, Bristol is home to 25,000 cleantech companies, including Baker Hughes and unicorn Ovo Energy. The city has committed to achieving net-zero emissions within the next decade.
