[UK] Key Account Manager DED - South London & the South East

Company Description

Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world.

Job Description

As Key Account Manager you'll be responsible for identifying product opportunities, driving customer adoption, and accelerating sales and market share growth.

The role involves promoting the assigned product portfolio in close collaboration with the Customer Facing Team, as well as designing, managing, and executing key account plans to deliver both short- and long-term value, strengthening partnerships with key customers.

What you'll do:

• Provide critical feedback on commercial strategy, including successes, barriers, market opportunities, and key stakeholders.
• Achieve and exceed sales objectives as agreed with the line manager.
• Build product awareness and usage in target accounts, ensuring formulary listing and product stocking.
• Collaborate cross-functionally with local market access and MSL teams to develop and execute account plans aligned with brand strategy.
• Establish strong relationships with key customer groups (prescribers and payors) to drive sales growth.
• Demonstrate high levels of professional selling skills in line with the Santen Selling Model (SESM).
• Identify and develop key secondary care customers as advocates for the product.
• Use CRM to manage customer data, ensure up-to-date information, and track performance to meet key deliverables.

Qualifications

What you will bring to the role

• Ophthalmology experience desidarable
• Educated to degree level or equivalent experience
• Evidence of delivering results in a multi stakeholder model to effect changes in policy and practice
• Evidence of delivering strong commercial excellence
• Successful experience /understanding of local healthcare structure for prescribing, reimbursement, funding, formulary processes and policies as they affect the dry eye disease, allergy and glaucoma market
• Experience of Key Opinion Leader development
• Experience of working within Ophthalmology units and ideally the geography covered

Additional Information

Grow your career at Santen 

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. 

The Santen Group is an Equal Opportunity Employer.  We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.  

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.