The Sr. Customer Success Manager will engage and retain large DACH-based customers, focusing on their business outcomes through strategic partnerships and data-driven insights. Responsibilities include leading customer engagements, mitigating risks, and building C-level relationships to drive renewals and upsells.

The Sr. Customer Success Manager for DACH will engage with large customers to drive their success by understanding their needs, mitigating risks, and leading customer engagement activities. Key responsibilities include building strategic relationships, facilitating business reviews, and collaborating with teams to enhance customer experiences and achieve renewal targets.