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As a Sales Engineer, you will be responsible for supporting the Sales team by demonstrating the functional & technical features of the Granicus platform, assisting in customer needs analysis, delivering effective demonstrations, contributing to formal tenders, and supporting pre-sales environments.
Granicus, a Govtech company, is seeking an Experience Senior Manager in the United Kingdom to lead customer-facing activities, develop comprehensive experience proposals, and ensure outstanding Customer Success. The ideal candidate will have a strong background in CX practices, delivery expertise, and executive relationship management. Responsibilities include pre-sales alignment, project kickoff, industry expertise, customer check-ins, and owning a book of business across assigned customers.
Granicus is looking for a self-starter with a deep interest in software and its impact on global democracy, citizen engagement, and government transparency. The Associate Product Manager will work closely with various teams to define the future of Granicus products, prioritize key projects, improve product health and usability, and drive growth in key metrics. They will also bring a detailed eye for user experience and design to ensure high adoption and customer satisfaction.
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