Search the 10 jobs at Civica

The Product Consultant will provide expert consultancy services for Civica's Transend Fleet Management and Delivery Management solutions, ensuring smooth implementation and configuration of software, managing database administration, supporting User Acceptance Testing, and collaborating with project and account managers.

The Customer Support Manager will lead and manage a customer support team, oversee complaints and requests, ensure high customer satisfaction, and drive continuous process improvements. The role involves collaboration with technical teams and engaging with stakeholders to enhance operational excellence.

The Salesforce Functional Lead will facilitate workshops for business requirements gathering, customize Salesforce applications, analyze business needs, manage project timelines, and enhance user adoption through training and ongoing support, while also identifying process improvements for Salesforce utilization.

Responsible for designing, building, and maintaining network infrastructure for Civica's engineering and software teams. Tasks include working on internal and external systems, solving technical problems, and developing best practices. Skills in networking, security, Azure Networking, and Infrastructure-as-code are required. Experience with Cisco Firepower, Terraform, Ansible, VMware, and other technologies is preferred. Ideal candidates are knowledgeable, flexible, enjoy mentoring, and can communicate effectively with technical and non-technical colleagues.

As a Product Manager at Civica, you will define the strategic vision for your product team, create product roadmaps aligned with company goals, and oversee the product lifecycle while leading collaboration with various stakeholders and ensuring successful product delivery to meet customer needs.

As a Senior Product Manager at Civica, you will define the strategic vision for your team, oversee product roadmaps, and lead product development aligned with the company’s goals. You will collaborate with various teams, manage product lifecycle, conduct market research, mentor product managers, and ensure successful product launches and performance analysis.

As a Technical Product Manager at Civica, you will manage product backlogs, collaborate with engineering teams to align on technical requirements, guide product delivery, and communicate with stakeholders. Your role involves breaking down complex business problems into user stories, participating in agile ceremonies, resolving product issues, and using data analysis to inform product decisions.

The Presales Consultant at Civica supports the sales team by demonstrating software, preparing proposals, and articulating the benefits of their solutions to customers. Responsibilities include identifying customer needs, maintaining demo environments, and attending sales demos and conferences to drive sales success.

As a Product Consultant at Civica, you'll deliver and implement innovative Cx and APP systems for clients, ensuring projects meet requirements and timelines. You'll provide consultancy services, support data migrations, install and upgrade software, and lead technical integrations while enhancing the overall consultancy process.

The Observability Engineer at Civica is responsible for enhancing system reliability and performance through monitoring and observability tools. Key duties include building observability tooling, assisting users, acting as a subject matter expert, and developing best practices within the platform community.