Job Description
Build your career in Talent Acquisition Team, be the professional to ensure precision, thinking out of the box for solutions, solve challenging onboarding puzzle, and manage different clients including new joiners.
As an HR Specialty Servicing Professional in APAC Talent Acquisition, you deliver a best in class, streamlined, and personalized experience to both current and prospective employee in support of their HR needs. You will adhere to company policies and guidelines, supporting our mission to make dreams possible for everyone, everywhere, every day. Your expertise will be crucial in providing an exceptional onboarding experience for new joiners across 17 APAC countries. Based in Singapore, you will serve as a subject matter expert in regional hiring and onboarding processes, related regulations, exceptional client service, cross-functional support, and quality monitoring.
Job responsibilities:
- Partner with local and Regional Recruiters, Local HR, Regional Onboarding Teams and other offshore teams to deliver a seamless offer and onboarding process that provides a first-class experience for new joiners.
- Ensure that data integrity is monitored and maintained for all systems / processes in the Talent Acquisition Operations and Onboarding process up to JPM internal standard.
- Contribute to regional and local projects, including on-site local or virtual orientation programs
- Continually enhance processes, controls and support any AI or automation initiatives.
- Be a subject matter expert (SME) for the onboarding process in the APAC region, Singapore specific regulatory requirement like MyCareerFuture (MCF) and Fair Consideration Framework (FCF).
- Execute controls in support of regulatory requirements and particulate in any project or mitigation, as required
- Become main point of contact for any Singapore Employment Pass Application
Required qualifications, capabilities, and skills:
- Bachelor's degree in Human Resources or related field with 2 years professional experience.
- Excellent communication and influencing skills to understand the request from all stakeholders.
- Demonstrates a proactive approach to identify and resolve issues, taking ownership from escalation through to resolution.
- Time management skills coupled with the ability to organize and prioritize in a fast paced environment.
- Exceptional attention to detail and ability to follow complicated and enhance processes.
- Excellent senior stakeholder management, able to manage challenging client interactions independently.
- Ability to deliver results and meet deadlines under pressure and rapidly changing environment.
Preferred qualifications, capabilities, and skills:
- Experience in automation tools like, PowerQuery or Alteryx, creating management reports, presentations, project management skills would be advantageous
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
