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As an Executive Assistant within Operations, you’ll partner one‑to‑one with the Chief Business Operations Officer to amplify productivity, structure workflows, and help design operational systems. This isn’t just a support role – you’ll help build and refine how we work, what we prioritise, and how we manage decisions, time, and tasks. This role will help establish best-practice EA/executive partnership from the ground up. You'll have autonomy to design systems and workflows that work for both of us, with space to shape how we collaborate.
🚀 What You’ll DoOperational Support
Manage and prioritise calendars, scheduling, and daily agendas.
Manage inboxes: draft and filter communications, then escalate or respond as appropriate.
Prepare meeting briefs (half‑page bullet summaries preferred), action lists, and track follow‑ups using Notion dashboards and trackers.
Handle travel and event logistics (UK & occasional international) with self‑managed time and coordination.
Set up, maintain, and optimise task systems (Notion, Todoist, Reclaim.ai) with the calendar as the single source of truth for scheduling.
Systems & Improvement
Co‑develop decision‑rights, SLAs, SOPs and vendor/expense workflows.
Own operational system maintenance and propose optimisations to increase deep‑work time.
Filter communications and tasks so you and the executive focus only on high‑impact items.
Take responsibility for onboarding/off‑boarding workflows and basic security/access controls (post‑probation).
Executive Partnership & Personal Support
Manage personal scheduling, reminders, celebrations, and gifting.
Occasionally accompany in‑person meetings or events when based in/around London.
Proactively streamline and improve personal systems and tasks
Must haves
UK‑based and able to travel in/around London when required.
2–4 years’ PA/EA experience in a fast‑moving environment.
Outstanding organisational and prioritisation skills; able to switch context rapidly.
Excellent written & verbal communication; able to draft, summarise and escalate appropriately.
Comfortable with full access to confidential information, systems, and workflows, and trusted accordingly.
Experience with Notion, Slack, 1Password; ability to learn new tools quickly.
Mindset aligned with a direct, analytical, results‑driven, and high‑autonomy environment.
Nice-to-haves
Interest in fintech/operations/systems thinking.
Experience supporting a senior executive/founder.
Experience with AI and similar automation tools
Assertive yet grounded personality, willing to challenge constructively.
Detail‑oriented, with strong initiative and follow‑through.
Named one of The Sunday Times Best Places to Work 2025
Work with a talented, mission-driven team dedicated to empowering creators worldwide
A culture where we raise the bar and value innovation, speed, excellence, ownership, and transparency
Fully remote (UK-based) with expectation of being London‑accessible
Flexible hours, according to when you perform best
Unlimited holiday
Budget for growth and wellbeing (Wellhub platform, books, and courses)
