At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading retailers, online marketplaces, department stores and independent retailers.
We are looking for a talented and ambitious Key Account Manager to join our UK Sales team. This is an exciting opportunity for someone looking to take the next step in their commercial career and develop their account management expertise within a fast-paced, market-leading consumer goods business.
Reporting to the Sales Director, you will support and manage a portfolio of key retail customers across High Street/Brick & Mortar channels and Pureplay channels. You will be responsible for building strong customer relationships, identifying growth opportunities, delivering new product launches and helping to execute commercial plans that drive profitable sales growth.
What you will be doing:
Support the delivery of sales, profit and distribution targets across a portfolio of key retail accounts
Build strong relationships with customer contacts and become a trusted commercial partner
Manage and develop existing customer relationships while identifying opportunities for further growth
Work closely with customers to secure listings, maximise product availability and deliver successful new product launches
Assist in the development and execution of Joint Business Plans, promotional activity and customer growth plans
Analyse sales performance, identify opportunities and make recommendations to improve results
Monitor competitor activity, market trends and customer performance to support commercial decision-making
Collaborate with internal teams including Marketing, Supply Chain, Finance and Product Development to deliver best-in-class customer support
Support range reviews, promotional planning and customer presentations
Maintain accurate forecasts, pricing information and customer administration
Attend customer meetings, industry events and trade shows as required
What we need from you:
Experience within a sales, account management or commercial role, ideally within FMCG, consumer goods, housewares or retail
Currently working as a Key Account Manager or a Regional Sales Manager/Territory Manager, Sales Executive or similar and ready to take the next step in your career
Strong commercial awareness with a genuine interest in retail and consumer products
Excellent communication and relationship-building skills
Confident presenting ideas and influencing stakeholders at different levels
Strong analytical and numerical skills with the ability to turn data into actionable insights
Organised, proactive and highly motivated with a desire to learn and develop
Comfortable managing multiple priorities in a fast-paced environment
Strong Microsoft Excel and PowerPoint skills
Ability to work effectively both independently and as part of a collaborative team
Willingness to travel within the UK and occasionally to our London office
What you will get from us:
Competitive salary and holiday allowance
Company performance related bonus
A pension contribution
An exclusive staff discount
24/7 healthcare appointment support
Hybrid working – 3 days in office & 2 days from home and flex start/finish times
External private employee wellbeing support
Access to Perkbox
Volunteer days
Team Recognition scheme
Training and Development
Holiday carry-over scheme
Season-ticket travel loan
Cycle to work scheme
Parental Leave support
Holiday trading (buy/sell) and extra holiday days for long service
