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Stora

Product Manager, Core Experience

Posted Yesterday
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Remote
Hiring Remotely in United Kingdom
Junior
Remote
Hiring Remotely in United Kingdom
Junior
Own and ship the core operator and customer-facing product surface end-to-end. Define scope, collaborate tightly with engineers and designers, use customer insights and AI-driven workflows, manage core workflows, roles/permissions, reporting, data models, and growth funnel to improve daily operator experience.
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Stora is the operating system for modern self storage. We give operators everything they need to run and grow their business in one platform: online bookings, payments, facility management, reporting, and automation. Every site scales without added complexity.

We started as operators ourselves. That's still how we think. In just over 5 years, we've helped 700+ operators across the globe process more than £150m in automated payments, with customers seeing an average of 32% business growth. We're a fast-moving team ahead of where the industry is going. If you want to work on a product that operators depend on every day, in a company that's genuinely rethinking how it builds and operates, this is it.

Why this role matters

We have a strong product team, great engineers, and a growing product. The bottleneck isn't ideas or execution capacity. It's people who can hold the full picture at once.

What the business needs, what the customer actually experiences, what's technically feasible, what to cut when time is short, and knowing when to slow down. Making good calls across all of it. That's the job.

We've shortened the loop between insight and shipped product by stripping out the layers that slow good judgement down. The quality bar didn't move. This role exists to keep doing that. It carries real ownership from day one, and the scope grows as Stora does.

The surface you'd own

This is the product operators live in every day, and the storefront their own customers book through. You're designing for two users at once: the operator running the business, and the end customer renting the unit. Getting that B2B2C experience right is a genuine craft problem. It's a broad, central surface, and it's heavy on UX.

Concretely, the surface includes:

  • Core workflows: customers, units, tenancies, access

  • Roles, permissions, account structure

  • Operational reporting: occupancy, utilisation, activity

  • The internal data layer: event tracking, core models, metric definitions

  • The growth surface: storefront, checkout, the lead → booking funnel

If an operator uses it daily, or relies on it to understand their business, it sits with this team.

How we actually work

We've changed how product gets built at Stora. This is how we operate now.

Designers work directly in the codebase. Engineers and product people work closely together from the start. We use AI genuinely: to explore, prototype and move faster. The work gets closer to reality, sooner.

If you're at a company that talks about moving faster but runs the same process it did three years ago, this will feel different. We're not done evolving how we work, and this person will have real scope to shape that.

What you'll do
  • Own a problem space end-to-end, from understanding the customer need to something live in the product

  • Work across both sides of the experience: operator back office and end-customer storefront

  • Work directly with engineering leads. Close collaboration, not handoff

  • Make scope calls. Know what to cut, what's fundamental, what can wait

  • Work with or without a designer, depending on the problem. What matters is the outcome

  • Stay close to customers, talk to operators, understand how they run their businesses, bring that into every decision

  • Shape how we work. The process isn't fixed. If something's slowing things down, fix it

What you'll bring
  • Real product experience at a SaaS company. You've owned features or problem spaces end-to-end and shipped things people use. Roughly 2+ years, though we care more about the evidence than the number

  • A builder by instinct. You make things: side projects, tools, a company you tried to start. We'd rather see someone who ships than someone who only plans

  • You may have come from design, engineering, or somewhere else entirely. Designers and people who've started their own things tend to do well here

  • Great product taste. You can tell the difference between a solution that works and one that just ships

  • You don't need everything defined to make progress. You define it yourself

  • Strong enough on design to contribute or push back, which matters a lot on a surface this UX-heavy

  • You use AI as a natural part of how you think and work. Not waiting to be shown how

This role is not for you if
  • You need a detailed brief before you can start

  • You've only ever worked inside someone else's process and haven't shipped anything of your own

  • You think good product work stops before it ships

  • You go quiet when a problem is ambiguous instead of pushing into it

What we offer
  • Competitive salary

  • Share options

  • Remote across the UK & Europe, or hybrid from our Belfast office

  • 35 days holiday

  • Private health insurance (for you + family)

  • Company pension plan

  • Apple hardware

  • Learning & development support

Next steps

When you apply, we'll ask for a link to something you've made — a product, a side project, a repo, a tool you built because something annoyed you. It doesn't need to be polished, successful, or related to storage. We just want to see that you build. Please include one.

We're reviewing applications as they come in and will be in touch quickly if it looks like a match.

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