The Receptionist acts as the first contact for visitors and callers, handling inquiries, administrative support, and ensuring a professional reception area.
Job Description
Job DescriptionJob Title: Receptionist – 1:00pm to 5:30pm, Monday to FridayDepartment: Facilities AdminReports To: Executive Assistant to the MDLocation: Gillingham (Medcare North)Referral Scheme Level: ☐ Operational ☒ Professional/General ☐ Technical ☐ High Demand
Overview:This varied and busy role is responsible for acting as the first point of contact for all visitors and callers to Henry Schein’s UK Head Office in Gillingham. The role holder will provide general administrative assistance as required to all departments and Team Schein Members (TSMs) within the Company as directed by Senior Management, and will also field all incoming calls to the site. The role holder will need to be friendly and cooperative, with a precise eye for detail, and great at building and maintaining professional relationships at all levels.Job Responsibilities:The role holder will be expected to be responsible for the following:
- Meeting and greeting visitors in a friendly professional manner, ensuring compliance with all security measures in place.
- Timely and professional answering of all general enquiry incoming calls to main line number. Announcing all callers, taking and forwarding comprehensive messages in person or by email, as required.
- Ensuring the reception area is kept clean, tidy and presentable at all times.
- Ensuring all staff sign in by the appropriate method. Issuing visitors and contractors with an ID badge as appropriate and maintaining sign in procedures.
- Acting as first point of contact for all business travel requests and take responsibility for booking travel and hotel rooms as required by TSMs, in line with the Corporate Travel Policy, using the nominated Corporate Travel Agency.
- Tracking and providing all purchase order numbers for the Company’s adhoc purchases and liaising with the Accounts Team to ensure these are appropriately logged and processed.
- Co-ordination and requisition of stationery and refreshment supplies.
- Assist in the smooth running of the Company’s Agile Working Principles, including the administration of hot desks, meeting rooms, equipment organisation and refreshments for meetings as required.
- This role is extremely varied; therefore the job description is not exhaustive and the role holder will be required to participate in other duties as required by the business.
- A good standard of secondary education
- Accreditation with Microsoft Suite desirable, but not required
- Business administration qualification desirable, but not required
- Good overall knowledge and experience using the Microsoft suite of programmes, especially Outlook
- Confident telephone manner
- Excellent interpersonal skills and experience deploying these in a professional setting
- Good time management, and experience handling competing priorities
- Comfortable working in a professional office environment
- Experience working in a small team where you’re required to work under your own initiative with minimal supervision
- Accurate and thorough, with a methodical approach to work; detail is a major focus of the role and the role holder needs to be able to handle lots of detailed information quickly, correctly and efficiently
- Warm and open in their approach to people, embodying a socially focused “how can I help you” attitude
- An effective communicator who can guide, persuade and question others, whilst being aware and responsive to their needs or concerns
- Excellent at building and maintaining professional relationships across all levels of seniority
- Prepared to roll up their sleeves and jump-in to a variety of tasks, some of which might not always match the main tasks listed in the job description
- Someone who can work in adherence to guidelines and procedures, but won’t be afraid to suggest new and better ways of doing things
- Able to work at a faster than average pace when the need arises
- A competitive salary
- 25 days holiday a year, with ability to buy up to 5 days holiday each year
- Life Insurance
- Cycle to Work scheme
- Subsidised gym membership
- Access to Health & Wellbeing Apps
- Employee discounts
- A hybrid, flexible working culture
Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.
Top Skills
Microsoft Suite
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