Company Description
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
Job Description
The role
As our value grows, so does our need for extraordinary people. Content designers at Checkout.com build best-in-class financial products and online payment solutions by creating human, empowering, and intuitive in-product communication strategies. You’ll be an integral part of our design process, responsible for crafting compelling experiences that respond to our merchants’ needs and giving them the tools they need to deliver unrivalled performance.
As a small but impact-driven team, we need an independent individual who is comfortable leading content design for a particular product or feature, some of which we may be staffing for the first time. You’ll show what Content Design can do.
The team is led by the Senior Manager, Content Design and is embedded within a centralised Design organisation. You’ll partner closely with other content designers, product designers and user researchers, in addition to key stakeholders such as product management and engineering.
How you’ll make an impact
-
Own content design for your product area/s and lead in-product communication strategy for key features and launches.
-
Partner closely with your design peers to produce cohesive, considered product experiences to deadlines.
-
Partner with technical writers to help define content journeys from the user interface to our documentation sites.
-
Give constructive feedback on product strategy, product design and user research, and receive feedback on your work.
-
Present your designs to stakeholders at all levels.
-
Increase your impact by considering the effect of your work on the broader experience and by advocating for solutions that scale.
-
Document and share processes, patterns, standards and terminology.
-
Work independently and autonomously, and prioritise your workload effectively, seeking support when necessary.
-
Be an evangelist for content design at Checkout.com.
-
Contribute to a strong design culture and participate in the community.
-
Develop expertise in the payments space.
Qualifications
With your expertise and experience, you excel at crafting intuitive and seamless designs. You’re keen to get to know your customers and develop a deep understanding of their needs, finding a harmonious solution between the needs of our merchants and our needs as a business. Crucially, you understand the importance of great content and the role it plays in the development of successful products, and can inspire the same enthusiasm in others. You're an articulate and empathetic communicator who is able to present work effectively, navigate ambiguity with grace, give and receive constructive feedback well, and influence product direction.
-
Experience in content design or UX writing for desktop and mobile experiences, with a portfolio that includes examples such as design mocks, prototypes and extracts from style guides.
-
Fluent in written and verbal English.
-
Experience of contributing to design systems, content patterns, style guides and terminology databases.
-
Able to produce high quality, error-free content to tight deadlines consistently.
-
Able to think in systems: you can see the big picture and how your work fits in.
-
Able to collaborate closely and effectively with peers from various disciplines, including product design, product management and engineering.
-
Experience of presenting to and influencing stakeholders at all levels of seniority.
-
Experience of using user research findings and analytics insights to inform your decisions.
-
Able to work independently.
Additional Information
Hybrid Working Model:
All of our offices globally are onsite 3 times per week (Tuesday, Wednesday, and Thursday). We’ve worked towards enabling teams to work collaboratively in the same space, while also being able to partner with colleagues globally. During your days at the office, we offer amazing snacks, breakfast, and lunch options in all of our locations.
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/
