Manage client treasury operations including payment processing, bank relationship management, cashbook administration, reconciliations, cashflow forecasting, month-end treasury reporting, controls and procedure maintenance, regulatory change implementation, continuous improvement, and support for audits while delivering excellent client service.
Ensure smooth and efficient financial transactions for clients within the company, responsible for managing bank relationships, letters of credits & collateral, bank mandates, processing payments and providing excellent service to clients.
Key Responsibilities
Ensure you deliver agreed services to clients in manner described above, Services may include but not limited to:
Settling payments in line with relevant delegated authority and monitoring/ resolving outstanding invoices/statements
Cashbook administration including Daily Cash Reports and Bank reconciliation
Cash flow forecasting activities to ensure liquidity management
Post journal entries and contribute to treasury month-end reporting
Providing input to continuous improvement within the department
Build and maintain effective working relationships with clients, third parties including our bank relationship managers and other PoloWorks colleagues
Work within the wider client finance team to ensure all client SLAs are met
Ensure adherence to established procedures and controls while advising on new or evolving risks
Ensure Procedures and controls are documented, followed, reviewed and updated
Keep up with regulatory changes and work with clients, third parties and PoloWorks colleagues to ensure such changes are implemented in a controlled and timely manner
Look for ways to improve receivables/services/deliverables/controls or decrease costs and work with clients, third parties and other PoloWorks colleagues to ensure such changes are implemented in a controlled and timely manner
Make a commitment to personal and professional growth
Assist with internal/external audits for Clients/PoloWorks
Ensure the strict adherence to information security rules in all work activities
Skills, Knowledge & Expertise
Proven experience of payment processing on a range of banking platforms
A comprehensive understanding of foreign exchange and cash flow statements is considered desirable
System skills including intermediate excel
Excellent communication skills and ability to identify issues and use initiative to solve problems
Self-motivated team player with willingness to help others and go above and beyond their formal role
Exercise a high degree of discretion when handling confidential information.
Organised and methodical approach to work
Demonstrates behaviours aligned to the PoloWorks PRIDE values:
- Pioneering – we don’t stand still
- Responsible – We do the right thing
- Inclusive – we all play a role
- Delivery Focused- we provide services we are proud of
- Empowering – we equip people to be their best
Knowledge & Qualifications
Knowledge of SUN/Q&A and internet banking is desirable.
Job Benefits
As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
Benefits Band 1
Benefits Band 1
About
PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.Recognised as a Great Place to Work certified company and listed among the Best Workplaces in Financial Services & Insurance, PoloWorks is proud of its positive culture and commitment to its people. With offices in London and Cheltenham, PoloWorks has ambitious growth plans, offering exciting opportunities for anyone joining us on the next phase of our journey.It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.
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