Top IT Support Jobs in Bristol
Technical Support Specialist role at Marigold Relationship Marketing, focusing on customer-facing support for a SaaS platform. Responsibilities include answering customer queries, troubleshooting technical issues, welcoming new customers, and providing best practice advice. Preferred qualifications include 1-year customer service experience and technical savvy.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Lead a team of Technical Support Engineers, provide guidance, set performance goals, handle escalations, identify process improvements, and provide reports to management. Requires minimum 1 year of experience in a service-oriented environment as a Technical Support Lead.
Experienced Support Engineer role at a leading observability company, providing specialized support for customers in the EMEA region. Responsibilities include debugging customer issues, evaluating errors, troubleshooting connectivity, opening Github issues, and providing customer training and support. Requires solid experience in SSO/SAML, cloud systems, containerization, devops, logs, metrics, tracing, and proficiency in troubleshooting and CRM software.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, providing solutions, and mentoring junior team members.
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