Top IT Support Jobs in Bristol
Marqeta is looking for a Staff IT Support expert to join their global team in Warsaw. The role involves resolving complex technical issues, managing support ticket queue, and exceeding customer expectations. The ideal candidate has 4+ years of experience, a Bachelor's degree, and expertise in various operating systems and hardware. Must have strong communication skills in Polish and English.
The Senior Technical Support Engineer I will provide technical support for Flywire's WPM, SFS, and eStore products, collaborate with engineering and product teams, manage tickets from customers, and lead incident management efforts. This role requires effective communication and problem-solving skills, ensuring high-quality support and customer satisfaction.
As a Help Desk Specialist, you will provide technical support to users, troubleshoot fundamental technical issues, and ensure customer satisfaction by maintaining service standards. Your role includes the use of help desk software and effective communication with clients.
As a Technical Support Specialist, you will manage support cases from open to resolution, ensuring accurate triage and documentation. You will troubleshoot issues across Duetto products, create knowledge articles, and escalate product defects where necessary. The role involves working closely with clients, requiring strong analytical skills and proficiency with ticketing systems.
Seeking a talented Support Engineer to provide exceptional technical support for data labeling software. Responsibilities include diagnosing and resolving software issues, collaborating with engineering team, creating documentation, and improving support procedures.
As a Technical Support Specialist, you will manage customer support cases, triage and assign cases, troubleshoot and resolve product issues, and document escalations for engineering. You will also create knowledge articles to assist customers in resolving their issues independently, with an opportunity for promotion to Senior Specialist after demonstrating independence in case management.
The Application Support Engineer will provide enterprise-level assistance to customers by diagnosing and troubleshooting software and hardware problems, resolving network issues, configuring operating systems, and offering immediate support via remote desktop connections.
The Junior Specialist IT NOC is responsible for providing L2/L3 support in a 24/7 IT System Operations team. Duties include administration of MS Server, network devices, active directory, VOIP services, and maintaining IT security systems. The role requires good communication skills, adaptability, and willingness to work shifts and travel.
The Field Technical Support Engineer will provide exceptional technical support to resellers and customers, troubleshooting and resolving complex issues while collaborating with other teams. Responsibilities include training partner networks, improving technical documentation, and occasionally providing onsite support. The role emphasizes customer success and requires excellent communication and problem-solving skills.
As a Level 2 Technical Support Engineer, you will be the primary interface between support teams and engineering, triaging escalated cases, resolving customer issues, and driving detection improvements. Your role includes communicating case status to customers, suggesting product enhancements, and improving escalation processes.
As a Technical Support Engineer at Redis, you'll diagnose and resolve complex technical issues for top customers while supporting Redis Enterprise software on various Cloud and on-premise environments. You'll collaborate with engineering for solutions, document issues, and manage critical customer communications, among other responsibilities.
The Technical Support Engineer will collaborate with engineering, sales, and customer success to resolve critical customer issues related to real-time analytics, leveraging expertise in Apache Pinot. Responsibilities include troubleshooting systems, providing customer support, and contributing to product improvement.
As a Senior Technical Support Engineer at Ditto, you will advocate for customer needs, debug issues, and work with developers to ensure seamless operation of our SDK and cloud platform. You'll have 24x7 coverage responsibilities, contribute to incident communications, write knowledge base articles, and strive for high customer satisfaction.
The Technical Support Engineer role at Nozomi Networks involves delivering post-sales support, resolving technical issues, and interacting with customers. Key responsibilities include optimizing infrastructure, collaborating with product teams, and documenting knowledge base content. Experience in network security and strong troubleshooting skills are essential.
The On-site Desktop Support Engineer will provide technical support for end-users, assist with hardware and software troubleshooting, build and deploy PCs, and maintain relationships with stakeholders. The role involves direct client interaction and collaboration with IT support teams to solve IT issues efficiently.
The Field Support Engineer will maintain, service, and troubleshoot power management systems (PMS), including PLC and SCADA. Responsibilities include routine maintenance, client education, and emergency call-out support. The role also involves installation assistance and ensuring compliance with health and safety regulations. Travel within the UK and Europe is required.
The Premium Support Engineer at SUSE will support premium customers with post-implementation issues related to SUSE Linux and Rancher products. Responsibilities include troubleshooting and resolving customer issues, documenting work, delivering training, and proactively identifying and preventing potential issues within the customer's environment.
In this role, the Support Engineer will manage critical sports performance technologies, ensuring compliance with IT Governance. Responsibilities include defining technical requirements, supporting custom applications, managing incidents, and communicating status updates across stakeholders. The position requires collaboration with vendors and internal teams to enhance technology initiatives and provide exceptional service.
The Technical Support Engineer will act as the first line of contact for customers using the HIddenLayer AISec Platform, providing technical support throughout their lifecycle, resolving issues, building a customer knowledge base, and conducting ad-hoc training.
The Technical Support Engineer will manage customer communications and provide troubleshooting and support for BeyondTrust products. This includes resolving incidents, transitioning product issues to engineering, and participating in an on-call rotation.
As a Mid-Level Support Engineer at Atarim, you will provide technical troubleshooting primarily for Laravel, offer customer support through various channels, document interactions, collaborate with teams on complex issues, and contribute to the knowledge base, all while ensuring a positive client experience.
The Senior Technical Support Engineer provides leadership in supporting and enhancing Rocket products, troubleshooting complex issues, and mentoring colleagues. They address technical challenges, assist clients proactively, and offer expertise to customer support teams while maintaining communication with external clients.
Technical Customer Support Engineer role at a specialist audio technology company providing pre-sales and post-sales support to B2B customers. Requires understanding of audio technology, communication skills, and IT support experience. Offers training on specialist equipment and long-term development opportunities within the company.
As a Support Engineer, you will work within a Digital Operations team to enhance client applications. Your responsibilities include analyzing and fixing bugs, identifying efficiency improvements for automation, and implementing new features to improve operational stability, all while collaborating with various support teams.
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