As a Support Engineer, you will work within a Digital Operations team to enhance client applications. Your responsibilities include analyzing and fixing bugs, identifying efficiency improvements for automation, and implementing new features to improve operational stability, all while collaborating with various support teams.

The EUC Support Engineer will provide onsite and remote 2nd line technical support for end-user technology. Responsibilities include managing incidents via a helpdesk ticketing system, administering mobile devices, maintaining IT asset inventory, and supporting new technology deployments while ensuring excellent customer service.