Top Tech Support Jobs in Bristol
Seeking an experienced Technical Support Engineer to provide support for the Linea blockchain, troubleshoot complex issues, and work closely with Customer Success and Engineering teams. Responsibilities include responding to technical customer requests, providing feedback to the product team, and maintaining support documentation. Qualifications include 2+ years of technical customer support experience, blockchain application support, and proficiency in L2 solutions, Ethereum, and zkRollup technologies.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
As a Technical Support Specialist at Duetto, you will be responsible for managing support cases, triaging the queue, self-assignment of cases, case management, escalations, and contributing to team metrics. Ideal candidates will have a University degree, 2+ years of experience in Hospitality or Hospitality Technology, a client-centered approach, and strong problem-solving skills. Familiarity with XML and the ability to articulate solutions in written English are essential for success in this role.
The Technical Support Specialist I provides the first level of contact support to MINDBODY customers through various channels such as phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing quality service to meet customer expectations.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
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The Technical Support Engineer at BeyondTrust is responsible for supporting customers in deploying, configuring, and resolving incidents with their products. This role involves communicating with customers, troubleshooting issues, documenting interactions, and collaborating with team members for effective solutions. Preferred qualifications include a Bachelor's degree in a related technical field, knowledge of various technical areas, strong dedication to customer care, and excellent communication skills.
As a Technical Support Engineer at Redis, you will diagnose and resolve complex technical issues for enterprise customers. You will collaborate with different teams, provide technical expertise, and ensure customer satisfaction. Ideal candidates have a strong technical background, communication skills, and experience in enterprise software and networking.
The Technical Support Specialist provides first level contact support to customers by utilizing multiple methods of contact, primarily over the phone. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing education to customers on product features.
Seeking a Senior Technical Support Engineer I to work directly with customers and various teams on daily support and operations tasks for Flywire WPM, SFS, and eStore products in the UK. Responsible for managing tickets, incident management, and improving quality of customer requests.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Technical Support Specialist at Campaign Monitor responsible for providing timely and personable customer support, troubleshooting technical issues, and enhancing user experiences through insights. Requires strong written and verbal communication skills and the ability to work well independently.
Technical Support Specialist role at Marigold Relationship Marketing, focusing on customer-facing support for a SaaS platform. Responsibilities include answering customer queries, troubleshooting technical issues, welcoming new customers, and providing best practice advice. Preferred qualifications include 1-year customer service experience and technical savvy.
Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Lead a team of Technical Support Engineers, provide guidance, set performance goals, handle escalations, identify process improvements, and provide reports to management. Requires minimum 1 year of experience in a service-oriented environment as a Technical Support Lead.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, providing solutions, and mentoring junior team members.
The Product Specialist in Technical Support at Coveo works with customers to ensure they have the best experience using the platform by answering product configuration questions, investigating issues, and sharing best practices. The role involves daily tasks such as reviewing cases, participating in scrum meetings, interacting with customers and colleagues, creating knowledge articles, and self-improvement activities.
Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, collaborating with Product Development Managers, and providing suggested product feature modifications. This role requires strong problem-solving and communication skills along with advanced knowledge of computer technology.
Provide technical software support to clients, replicate and analyze support requests, investigate software application issues, and maintain up-to-date knowledge of SeatGeek products.
The Premium Support Engineer at SUSE is responsible for providing post-implementation support to premium customers using SUSE Linux & Rancher products. The role involves troubleshooting issues, building strong relationships with customers, sharing technical knowledge, and delivering presentations and training.
Seeking a detail-oriented IT Support Engineer to provide front line IT support to internal customers in the Reading area. Responsibilities include meeting all IT needs of the local facility, providing on-premises technical support, managing service tickets, setting up new IT equipment, and ensuring user access to resources.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Looking for a dynamic IT Support Specialist to provide technical support and solutions to internal users. Responsibilities include diagnosing and resolving technical issues, managing cloud-based platforms, and maintaining IT systems' performance and security.
Technical Customer Support Engineer role at a specialist audio technology company providing pre-sales and post-sales support to B2B customers. Requires understanding of audio technology, communication skills, and IT support experience. Offers training on specialist equipment and long-term development opportunities within the company.
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