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Top Tech Support Jobs in Bristol

4 Days AgoSaved
Remote
Bristol, UK
Mid level
Mid level
Software
The Technical Support Engineer provides technical support to customers using Magnet's products via various communication channels. Responsibilities include case management, collaboration with teams, knowledge sharing, and occasional on-call duties.
Top Skills: Salesforce Service CloudTcp/Ip
Reposted 9 Days AgoSaved
In-Office or Remote
Bristol, UK
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Unified Assurance and Analytics. Resolve technical issues, develop automation, and document resolutions. Collaborate with engineering to enhance products.
Top Skills: BitbucketClickhouseDockerGitIcmpJavaJIRAJmapJstackKubernetesLinuxNeo4JNetconfPostgresPythonRest ApisSalesforceShellSnmpSshSvnSyslogTcpdumpTelemetryTl1
11 Days AgoSaved
In-Office or Remote
Bristol, UK
Senior level
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer aids customers in utilizing Ciena's Blue Planet Orchestrator, resolving issues, and providing support across various technical domains while ensuring satisfaction and driving product improvements.
Top Skills: AWSAzureBpmnCi/CdDockerElasticsearchGCPGitGrafanaHaproxyIcmpJavaJenkinsJIRAKafkaKibanaKubernetesLinuxLogstashMySQLNagiosNeo4JOpen-ApiOpenshiftPostgresPythonRestful ApisSalesforceShell ScriptingSnmpSshSvnSwagger ApiSyslogTm ForumsTosca
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Bristol, UK
Easy Apply
Senior level
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.
Top Skills: Ai AgentsConfluenceCybersecurityGainsightIdsJira Service ManagementNdrSaaSSalesforce Service CloudSlackZendesk
Reposted 16 Days AgoSaved
Easy Apply
Remote
Bristol, UK
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills: APIsCurlJIRAPostmanSalesforceZendesk
16 Days AgoSaved
Remote
Bristol, UK
Junior
Junior
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills: APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
17 Days AgoSaved
In-Office or Remote
Bristol, UK
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.
Top Skills: AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAJmapJstackKafkaKibanaKubernetesLinuxNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShellSnmpSQLSshSvnSyslogTcpdumpTelemetryTl1XML
18 Days AgoSaved
Remote
Bristol, UK
Senior level
Senior level
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills: APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
18 Days AgoSaved
Easy Apply
Bristol, UK
Easy Apply
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.
Top Skills: Cloud PlatformsContainer OrchestrationKubernetesLinuxNosql DatabasesRedisUnix
18 Days AgoSaved
Easy Apply
Bristol, UK
Easy Apply
Senior level
Senior level
Information Technology • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.
Top Skills: Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
Reposted 18 Days AgoSaved
Bristol, UK
Mid level
Mid level
Software
Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.
Top Skills: C++GitJavaJIRAKotlinObjective-CSlackSwiftZendesk
Reposted 19 Days AgoSaved
Easy Apply
Bristol, UK
Easy Apply
Senior level
Senior level
Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills: DatadogSalesforceSentrySumo Logic
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Reposted 20 Days AgoSaved
Easy Apply
Remote
Bristol, UK
Easy Apply
Entry level
Entry level
Other
The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.
Top Skills: It Network AdministrationMicrosoft Os
Reposted 20 Days AgoSaved
Bristol, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills: Technical Support
23 Days AgoSaved
Remote
Bristol, UK
Mid level
Mid level
Software
The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.
Top Skills: Azure DevopsCRMGitJIRAMagnet AutomateMagnet OneMagnet ReviewNetworkingSaaSSalesforceSecurityService CloudTicketing SystemsVirtualization
23 Days AgoSaved
Bristol, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills: Customer Service TechnologiesEmail PlatformsInternet Browsers
23 Days AgoSaved
Remote or Hybrid
Bristol, UK
Senior level
Senior level
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.
Top Skills: AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerNew RelicServicenowSql ProfilerSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Reposted 24 Days AgoSaved
Remote
Bristol, UK
Mid level
Mid level
Machine Learning • Software
The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.
Top Skills: HubspotJSONOta XmlPostmanRest Api
Reposted 24 Days AgoSaved
Remote
Bristol, UK
Mid level
Mid level
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills: Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
2 Days AgoSaved
Easy Apply
Remote
Bristol, UK
Easy Apply
Mid level
Mid level
Database • Analytics
As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSql Databases
2 Days AgoSaved
Easy Apply
Remote
Bristol, UK
Easy Apply
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsGCPKafkaKinesisOlapRabbitMQSparkSQL
Reposted 9 Days AgoSaved
In-Office or Remote
Bristol, UK
Mid level
Mid level
Cryptocurrency
As a Technical Support Engineer, you'll troubleshoot issues, collaborate with Engineering, monitor systems, and improve support practices for customers in Asia.
Top Skills: APIsGoKubernetesSolidityTypescript
12 Days AgoSaved
Bristol, UK
Senior level
Senior level
Information Technology • Software • Database
The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.
Top Skills: APIsCloud-Native StacksDatadogDockerKubernetesOpentelemetryPythonSdksTypescript
Reposted 23 Days AgoSaved
Easy Apply
Remote
Bristol, UK
Easy Apply
Mid level
Mid level
Database • Analytics
The Technical Support Engineer will assist customers by providing support for ClickHouse products, develop solutions, and collaborate with teams. The role requires excellent customer service and technical knowledge in databases and cloud technologies.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisRabbitMQSparkSQL
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