Top Tech Jobs & Startup Jobs in Bristol

The Sr Customer Success Manager guides customers through their 1Password lifecycle, ensuring they receive the most value from their investment. This role involves building long-term relationships, supporting customer retention, and engaging with C-Level executives to drive tool adoption and growth. Effective communication in both English and German is essential, along with experience in addressing customer needs and providing tailored recommendations.

The Sr Customer Success Manager guides customers through the 1Password lifecycle, focusing on customer retention and engagement. They utilize strong communication skills in English and French to foster relationships, manage customer needs, and drive value realization, ensuring high adoption rates of the software among clients. The role involves strategic outreach, collaboration with teams, and synthesizing customer feedback.

As a Solutions Engineer at 1Password, you will partner with Enterprise teams to enhance sales productivity by providing technical expertise and support. Responsibilities include collaborating with various departments, assessing customer needs, preparing proposals, and providing technical education. Strong communication skills in English and German are essential, along with experience in B2B environments and familiarization with SaaS tools.