The Sr. Cloud Support Engineer provides post-implementation support for SailPoint's IdentityNow SaaS product, liaising with customers and partners to resolve issues. Responsibilities include handling customer tickets, collaborating with cross-functional teams, and ensuring customer satisfaction through effective problem resolution and self-service resource support.

You will design and implement responsive user interfaces for privileged access management, collaborating on UX designs, producing tests for code quality, and iterating on designs based on user feedback, all while working with Angular and JavaScript technologies.

As a Senior Software Engineer, you will design and implement user and kernel mode components for a Windows Endpoint Privilege Management product. Responsibilities include working closely with the team on system architecture, delivering robust features, and ensuring code quality through testing and collaboration. You'll focus heavily on kernel and user-mode interactions and report directly to the Windows EPM tech lead.