Top Tech Jobs & Startup Jobs in Bristol

The Senior Technical Support Engineer provides leadership in supporting and enhancing Rocket products, troubleshooting complex issues, and mentoring colleagues. They address technical challenges, assist clients proactively, and offer expertise to customer support teams while maintaining communication with external clients.

The Information Developer II at Rocket Software will create and improve product content while focusing on user goals and accuracy. Responsibilities include developing user-friendly documentation, using authoring and source control tools, collaborating with project leads and editors, and testing content. The role requires solid writing skills and the ability to learn new tools quickly.

The Senior Systems Engineer will design, implement, and maintain complex systems, provide infrastructure support for software development labs, troubleshoot incidents, and mentor junior team members while collaborating with IT staff to automate processes.