As a Technical Support Engineer at Redis, you will diagnose and resolve complex technical issues for enterprise customers. You will collaborate with different teams, provide technical expertise, and ensure customer satisfaction. Ideal candidates have a strong technical background, communication skills, and experience in enterprise software and networking.

As a Senior Field Engineer at Redis, you will design, develop, and maintain high-quality tools and integrations, engage with technical field teams to address customer needs, provide technical support, and enhance the developer experience with a focus on usability and documentation.